Two Hands Corn Dogs — Restaurant in Denver

I placed an order for pickup on the restaurant website for my son, and discovered that DoorDash is their vendor for delivery AND pickup, not sure why that would be necessary for pickup, but fine.

During the DoorDash ordering process, DoorDash prompts you to specify the person who will pick up the order from the store, in this case my 78yr old mother, as I had work calls.

My mother arrived at the designated time with her photo ID, and was PROHIBITED from picking up the order by the owner, because she did not place the order... despite being the designated pickup person, having the same last name as the orderer (and ID to prove the same), knowing EXACTLY what the order contained, and was accompanied by my son.

This to defend against the all too familiar scam of someone hacking my email to capture the $14 food order, creating a perfect fake ID (in less than an hour) to match the last name on the order for a 78yr old woman, and finally sending her with a child to the store to complete the theft?  You know... that old scheme!

So my mother leaves empty handed with my hungry son, and I guess the owner calls the FBI to alert them of the crime in progress... I go back to complain and retrieve the food order, and the owner says that it's a DoorDash policy and there's nothing he can do - this is a lie, plain and simple.

If this owner had the common sense god gives a parking meter, he would have reasoned that yes, this 78yr old woman and child are here to pickup an order from a valued customer... and send them happily on their way!  Instead, when I drive over to retrieve the order, he did not acknowledge his mistake, certainly offered no apology, and gave me the now two hour old hotdogs, without showing my order, to boot!!! Hope the Door Dash police don't show up for his violation.

I don't know if this guy is so stupid that he really believes this totally implausible scam, or is just a jerk... but I know for sure that he doesn't care about his customers.

The good news is that with this kind of mistreatment of customers, Two Hands will be out-of-business soon (like the previous several restaurants in three years at this location) and we'll have another option there before...

Where do I begin? Not sure, but I’ll tell you where I wound up after visiting this joint— save yourself the trouble and walk across the street to Mustards Last Stand. They’ve been around for a long time and for good reason.

I’m sure this place would do very well in Asia where the fad of minimal human interaction when dining has been around since the early 2000’s. The shortcomings and I would imagine eventual downfall of a place like this stems from the fact that Americans by and large, are not capable of serving themselves. Factor in the completely unintuitive, budget user interface, rude employees, sad excuse for seating and disgusting food…. You catch my drift. They won’t last.

Took nearly 20 minutes for me to receive two all American hot dogs. The team members do not speak a word— and I mean a word— of English. I’m fluent in Spanish and so was the guy behind me and even still we were met with attitude and a general effort to make things as unpleasant as possible. They were quick to gossip about the guy behind me who took his family of 6 elsewhere after the attitude he received from the team members.

The order kiosk was no more helpful. It doesn’t match up with how the menu flows, and I’m still scratching my head as to why I paid extra for an all beef hotdog when I wasn’t allowed to choose anything else.

The corn dog batter was too sweet, too dense, fell right off the horribly overcooked and lackluster hot dog. The hot dog was so overcooked it wouldn’t slide off the skewer and required entirely too much effort to bite through.

I took two bites of my already naked hot dog (they didn’t bother putting the condiments on it; instead shoving a bunch of ketchup and mustard packs in my box) before throwing them both in the trash. I walked over to Mustards and gladly paid 2x the price for a single Chicago dog which was worth every penny and the only good thing to come out of my visit. Absolutely will not return and look forward to seeing something worth my time and money to take this spot...

All the hype on social media about this place got me to travel an hour for it. Absolutely awful, the whole building only has like 5 tables so people are standing around or sitting outside. Went to the bathroom and there’s water backing up onto the floor from the kitchen, I’m on crutches and almost fell. After waiting 25 minutes for our food we ordered 1 spicy dog, 1 classic, 2 Americans, dirty fries, the seasoned fries and the corn. our food came out and was completely burnt. The American dogs were seriously black and hard to the touch. The lady at the register didn’t speak fluent English so she didn’t know what I was talking about. The cook came over and grabbed it and squished it saying it’s not burnt he only cooks it for 3 minutes. I wasn’t going to argue and just asked I want them recooked. They took the Americans back and I went to try the spicy dog and it was burnt to the point all the cheese was gone, tried the dirty fries and they were so burnt the tater tots were hollow. I cannot believe how bad of an experience this was. I brought everything back up and asked for a refund. The lady told me no. The man cook came over telling me the owner wasn’t in and to come back tomorrow. I informed him I wasn’t a local and couldn’t just come back. Then he refunded my card. I’ll be calling to speak with the owner tomorrow. Beware...