Johnny's Hall of Fame — Restaurant in Des Moines

Would not have given 1 star if I had the choice for 0.. Most disrespectful waitress we have ever had, and the Manager was WORSE! So many awful things to even mention! Our waitress had attitude and was rude from the second she walked up to our table. Our group of 5 all ordered drinks and food- 3 of us received our food in about 20 minutes, my boyfriend and I waited another 20 minutes before our waitress even came to check on us and when we asked about our food, she informed us "she wasn't sure where it is, she wasn't in charge of the kitchen." Then turned around and walked away! Didn't even offer to check on our food! It was 45 minutes before our food came- and it was cold! All while this waitress was sitting at other booths, doing shots with young men who came in. We had to wave our arms to get her attention for another drink and a spoon for my meal. She returned with our drinks and no spoon. I requested a spoon again and she said it was a long way to go to get one so give her time. After 10 more minutes I walked over to the bar myself trying to get anyone's attention just to get a dang spoon for my food and our waitress made direct eye contact and walked away from me. There was a man standing next to the bar that I originally thought might have been an employee but after standing there for several minutes and he just kept looking at me I decided he couldn't have been surly he would have asked if I needed anything... I returned to my table -SPOONLESS- She finally brought me a spoon. My friend and I both asked for a to-go box, and she came back with only 1 box! I was pretty upset at this time and asked if she was going to bring me a box also and she said I never requested one... I said to her that she must be having a bad night because she has been rude from the get-go tonight and she told us she "Has the right to be rude if she wants to." The manager came over- It was the man standing at the counter! He basically called me a liar and said he noticed me standing at the bar all upset earlier- YEAH BECAUSE I JUST WANTED A SPOON! What kind of Manager sees a customer upset and not only ignores them but then calls them liars when they are being treated rudely by a server!? I have worked in food service in the past for many years and I know it can be hard work, but this was ridiculous. If I knew who the owner was, I would write him personally because I wouldn't want this happening in my restaurant. Where is John Taffer when...

The music was way too loud - I couldn't hear the person sitting next to me much less anyone else at our table. No one greeted us when we entered so I finally went to the bar and asked if we could sit anywhere. The server was not friendly at all when she came over and took our order. Three of us got our food rather quickly but the other two in our group waited much longer for their food. I asked our server what happened to their food and she said something like, "I don't know, I put the order in 45 minutes ago." She didn't offer to check on it or apologize for the delay. When their food did come out, it was cold - as if it had been sitting for awhile. My friend asked for a spoon. Our server came back to the table without a spoon so she asked for a spoon again. Still no spoon so my friend asked again and the server said something like, "It's busy and it's a long way to walk to get a spoon so bear with me." The server rolled her eyes two different times as she left our table. We also spotted her doing shots with her friends in between her serving duties. My friend finally went to the bar to ask someone else for a spoon. When our server came back things escalated quickly with her rude and unapologetic tone and she went to get the manager. The manager accused my friend of being abusive to the server and said he had it on camera. She asked to see the tape and he said he would not show her. The manager was just as rude as the server if not more so. Needless to say we will never go back here and never recommend it to...

I was recently in Des Moines for the first time for a work Christmas Party and we went to Johnny's afterwards for drinks. I made two separate transactions here and noticed when I looked at my account on Monday that it said one of them was for $102.25. I called right when they opened yesterday and spoke with the manager and he said he would look into it. He never called me back, so I called him about 3:15 pm. This is when he said that he found my $12.25 receipt with $90 written on the tip line. I let him know that I would never tip $90 on that amount and that wasn't me. I even told him to compare the signature to the prior transaction. He said that they were both trusted bartenders who told him the story that some girl was upset because her friends left her and they helped, so she decided to tip $90.I was with my coworkers and boyfriend the whole night. My boyfriend even called and spoke with him. I had him email me a copy of this receipt. It is not my signature or my handwriting, and he refuses to refund me. I have since contacted my bank and the police. I just want to warn others to look at their bank account. This is so disrespectful and sad that someone would do this. I will...