White Castle — Restaurant in Detroit

The white castle on Graciot n french road in Detroit where I live has terrible customer service store #040048 team member #1166 on February9th @3:31 Drive thru first thing I pull up too the order board and instead of getting "welcome to white castle can I take your order". I get what u want n couldn't understand anything after that very unpleasant visit then i wasn't even done with my order still trying too understand the employee He kept cutting me off trying to give me a total before i was finished giving my order I had too repeat myself at least 5 times before I finally got the order in then I pull too the window n the bags were basically thrown at me my change was also thrown at me all the lose change fell on the ground and didnt get im sorry or thanku have a nice day just slamed the window in my face . I'M A PAYING CUSTOMER IF WE AS CUSTOMERS DID NOT COME TO THE ESTABLISHMENT HOW WOULD THE BUSINESS STAY OPEN N THERE FOR HOW WOULD THEY HAVE A JOB I DONT THINK THE EMPLOYEES ARE THINKING THAT WAY WITHOUT OUR BUSINESS THERE WOULD B NO JOB THERE FOR THEM N IF THEY KEEP ATTITUDES LIKE THAT THEY WILL NOT HAVE ANY. IM NEVER GOING BACK I WILL TRAVEL TOO THE SUBURBS N NO IT'S NOT A RACIAL THING BECAUSE THERE ARE EMPLOYEES OF MANY COLORS THAT WORK AT THE OTHER WHITE CASTLES THE ONE AT THE CORNER OF GRACIOT N 8 MILE IS OPPOSITE I'M SURE PEOPLE HAVE HAD THERE MOMENTS WITH THAT ONE AS WELL BUT IM VERY UPSET HOW I WAS TREATED SO RUDELY N NOT EVEN BLINK AN EYE ABOUT THE WAY HE ACTED TOO ME LIKE HE HATED ME N IM JUST A CUSTOMER BUYING DINNER FOR MY FAMILY BUT YOU MR. WHITE CASTLE WORKER #1166 AT GRACIOT N FRENCH RD RUINED MY APPETITE N THE FOOD ON TOP OF IT WAS COLD N IT WASNT BUSY I WAS THE ONLY PERSON IN LINE. SO THERE WAS NO NEED FOR WHAT HAPPENED TO ME THERE AND I WILL B FILING A COMPLAINT WITH CORPORATE. A.S.A.P. THANK U CONCERNED CONSUMER AKA CUSTOMER. TERRIBLE LANGUAGE CURSING ON THE MIC AT THE MENU BOARD RAPPING IN THE HIS MICROPHONE WHILE SUPPOSED TOO. B WORKING AND TAKING ORDERS CORRECTLY THANKU...

I felt like I was bothering them by placing an order. My food was hot and tasty but the experience of ordering food from someone uninterested, slightly rude, more concerned with playing with staff than in what your saying or asking, does not make you want to spend your money there. I couldn't even ask for sauce or a straw cause the young lady turned her back to me after handing me my food and stood there with her back turned to the drive-through playing around with other staffers. She stood there and either pretended or was so wrapped up in what she was doing she did not hear my car horn or me tap on the window to get her attention. I pulled off after the car behind me blew there horn too... that should be an indicator to how long I tried to get...

First of all It was only two vehicle in line. They said give them a minute. 5 minutes went by the lady before me said Hello. They said give me a minute, the lady said I only want drinks. Then I pulled up. They said give me a minute 5 minutes past I said hello. A different voice asked for my order and didn't understand what I wanted. I was so frustrated. I'm already hungry and have to encounter this idiotic issue. I pulled up to the window. The little girl with pink hair said nothing. No customer service. Fast food franchise please start training your people. The food was horrible🤮im still queezy from the food yesterday. I'll never go back to that white castle on Gratiot and French road. Its a never for me. I need my...