For fast food, this place is great, especially since their great looking make over. I came through the drive-thru with a mobile order, and Naelli (sp?!) was absolutely fabulous!!! She greeted me at the speaker, introduced herself, spoke clearly, and even thanked me for coming before I’d even hit the payment window.
When I pulled up, she impressed me even more by asking how my day was, offered extra sauces, even asked if I wanted a BK Crown before thanking me again. It’s the little things... Because I like customer service just as much as the food I am paying for, she nailed every one, hats off to her!
Oh, and the food? I’m eating it as I type this. It is fresh, hot, and tasty. I recommend the cheesy tots and the halfsies (why does no one else do this, onion rings and fries together is a match made in heaven haha)
Huge thanks to Naelli and the BK crew. You’ve officially earned my...
Read moreJust stopped into Dixon, CA Burger King. The food was fine...tasty as always. HOWEVER...the restaurant was filthy. The men's room was disgusting. The toilet was stopped up and unflushed. I stood in urine as I used the urinal. My wife said the women's restroom was just as bad. In the dining room, the baseboards were filthy, upholstery on the "car seats" were ripped and dirty. I finished my meal and left as quickly as possible. There were few customers in this store for obvious reasons. Someone from the corporate level needs to get down to this facility and take corrective action immediately. I love Burger King food but this place is going to lose you loyal customers if these issues are not addressed quickly.
Charles...
Read moreNot only did this specific Burger King screw up my order for the fifth time in a row but aubergines do it whenever I want to order two double bacon cheeseburgers they beat me by charging me for the two double cheeseburgers and only give me single cheeseburgers and I'm usually on the road or far away or live across town so I don't do anything about it but I'm going to leave this bad review because I didn't call Burger King Chef store cooked so whoever makes the burgers and read them and you need to pay attention when it's a double as opposed to a single or quit charging us for the double. I would like a refund of the two double cheeseburgers and so I only got singles but I doubt I'll...
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