I have never in my life been in a drive through that took over an HOUR. I went to get a cup of coffee for the drive home, with the sun burning my eyes, to watching the sun set, to then be pitch black. I watched several dozen people go up to the walk-in window and get their drinks within several minutes (a normal respectable time) while every single person in a car waited for an HOUR just to have someone come and take their drink order. I understand that there are sometimes issues, HOWEVER, the people in the cars should have been made aware, then ushered out of the drive-thru to either go home, or to park and order at the walk-in window. I cannot imagine how horrible it would be if someone wanted a quick cup of coffee before a meeting, only to be stuck in a dead stop. There needed to be a much better way of dealing with a situation like that instead of leaving more than a dozen cars in a dead stop in drive-thru with no way to leave and no information on what is...
Read moreThis place is a million times better than Starbucks! You can actually taste their coffee which isn't masked by a ton of sugars and syrups. The Iced Caramelizer and Blended Peach Soda are my favorites. This particular location is wonderful! My husband visits regularly and a few of the employees recognize him and know his order by heart. The last time we visited, he politely informed the employee that when he'd came the day prior that they might have given him the wrong drink. With no hesitation, they comped this most recent order and as an added bonus gave me a free drink that another customer refused and would have otherwise been tossed. No matter how long the line is, they're on top of their game and pump out orders quickly. We can always rely on the super friendly and personable employees here for amazing...
Read moreAs we traveled to Sacramento, my caffeine-deprived brain demanded a pit stop before it started negotiating with me. We decided to pull off the highway in Dixon and stopped at the Dutch Bros Coffee on Pitt School Road.
When I approached the window, I noticed a handful of young employees inside, three or four of them, all looking much more alert than I felt. One of them quickly came over to take my order: a small café latte, no fancy foam—just hot milk and espresso, the way it’s meant to be.
Two minutes later, I was back in the car holding a perfectly made latte that tasted like victory (and caffeine). The service was quick, the coffee was excellent, and honestly, Dutch Bros saved both me and my fellow passengers from my grumpy, caffeine-starved self.
Great job, Dutch Bros Dixon. Keep up...
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