This is the third time I’ve visited this location, and the customer service just keeps getting worse. The staff’s attitude is consistently rude and unprofessional, as if helping customers is an inconvenience to them. It’s honestly baffling how they manage to make every interaction so unpleasant. I used to enjoy Dunkin’, but this location is making me think twice about coming back. Clearly, good service is not a...
Read moreAt first they said there was no glazed donuts, this being after i had paid for a dozen glazed donuts. They couldnt even refund the money or give me the option too . After a minute , they took out a dozen glazed donuts and couldnt give me a receipt. I had kept insisting that i needed a reciept which after a while they gave me one. They dont have fresh donuts in...
Read moreOf the Duncan locations I go to this one's my favorite the people are very friendly. In the hour I go the service is quick because there's nobody there at 6:00 in the morning. My ongoing complaint with the whole chain is their donuts taste like they were frozen and defrosted. And when I was younger they used to make their donuts fresh and they were...
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