Juan Valdez Café — Restaurant in Doral

April 2025: We visited again while in town for a cruise and visited this shop several times in the two days before our cruise. We just love this place and you can't beat the location. Even when they were busy, our drinks came out quickly.

January 2025: We stayed at a nearby hotel several days prior to and following a cruise and as soon as we booked that hotel, I knew that I wanted to walk over to this coffee shop. Free coffee was available at the hotel, yet I wanted a latte each morning from this place. I recommend looking through the various coffee options online before visiting as many were new to me. The first couple lattes were made with the default "volcan-strong" espresso and I couldn't taste the pistachio flavor over the espresso shots. Once I looked at the various customization options for a latte through the website though, I settled on the "huila-balance" espresso and I could taste the flavor then. I think the huila is more in line with the lattes I drink back home and I never felt over-caffeinated drinking the volcan lattes I just couldn't taste the flavor with that espresso.

I visited this location on both weekday and weekend mornings and the wait was never more than 5 minutes to order. Although I preferred to drink my latte while walking the neighborhood, the variety of seating options both inside and outside are very welcoming. I visited this location so much that earned a reward, so I hope that I can still use it when I am back in town this spring. In the meantime, I am loving the vanilla cinnamon freeze dried instant coffee at home. I made sure to purchase some before I flew back to the Midwest, but it looks like it is also available on Amazon. I visited 5 times in 5 days for the NYE cruise, so I look forward to coming again when we are in town for another cruise...

The atmosphere of the place would be better if the place was clean and the staff were nice. We have never been here before and decided to give this place a try. We walked in and were never greeted, or even offered a recommendation of the best drink. The guy that took our order wasn’t pleasant at all, he just asked what we wanted and didn’t even bother in asking anything that would’ve helped with our order. Nothing. The other girls working there came out and didn’t even say hi, nothing. Just a bunch of young kids making this place look bad. On top of that the coffee was HORRIBLE, making Starbucks taste better. While I understand this isn’t a restaruant I know that if you are a small business greeting people when they come in or leave makes a big difference when providing customer service. Definitely will not recommend or come back. The worst part: I actually tipped and didn’t even get a...

The quality and service of the various Juan Valdez Cafes in Miami has been varying. However, the one in Doral City Place which used to be our favorite, had maintained their quality, service and attention to detail until my last visit on April 5, 2025 where they served us a stale, damaged or overcooked marble loaf cake which they offered to replace once. The replacement was as bad so my wife kindly requested a refund which they refused. This is our last visit to Juan Valdez City Place Doral as you just lost me as a valued loyal customer. I hope you understand that one happy customer can bring you a few more customers buy one disgruntled customer can negatively influence your business. I also hope Camila Escobar CEO of your brand reads this review and make you understand the importance of maintaining product quality and being...