The people that work there are not trained on food safety. They wear the SAME gloves for everything they do - I was standing there for 20 minutes and not once neither one changed their gloves - I saw one girl grab chicken, stuff an arepa with it, then grab a napkin to “clean” her dirty gloves and kept grabbing other things, plates, receipts, etc - the girl at the cash register also wears gloves and also stuffs arepas, not once did I see her change her gloves and in both cases you could see the gloves were greasy from all the food they had previously grabbed 🤮 it was disgusting…. They have vegan options but if they grab meat and then the “vegan” arepa with the same gloves then that’s no longer vegan! If this kind of things happen right in front of you, I cannot even imagine how they handle the raw...
Read moreI visit Pepitos quite often, but today I had a terrible experience. The service was more than awful. When I ordered my food, I heard the cashier and the cook cursing and making comments about what I was ordeing that made me feel very uncomfortable and upset.
I even asked if there was a problem and mentioned that if it was going to take too long, I could order something else or just to cancel the order, the cashier gave me very bad attitude, she didn’t even respond to me.
I paid, received my food, and when I got home and open the box, I found an used pair of glove on top of my food. This is very unprofessional and reflects poorly on this establishment and its management.
I definitely don’t recommend...
Read moreI’ve been a regular here, but after last night, I’m done. I came with my sister in at 11 PM, an hour before closing, and the staff couldn’t have been more rude. The cook and cashier were openly disrespectful, talking trash and clearly couldn’t care less about the customers. To top it off, they threw a dirty glove right on top of my food—completely disgusting and unsanitary. This place has zero respect for basic hygiene or its regulars. If you want to be treated like dirt and served with trash in your food, this is the place for you. Never coming back and wouldn’t recommend this...
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