Dairy Queen Grill & Chill — Restaurant in Dothan

Review of Dairy Queen Grill & Chill in Dothan, AL

Dairy Queen Grill & Chill in Dothan offers a satisfying mix of classic fast food and indulgent ice cream treats, making it a go-to spot for those craving a quick and delicious meal. Whether you're in the mood for a hearty burger, a crispy chicken sandwich, or their signature Blizzards, this location delivers every time.

Ambiance and Service: The atmosphere at Dairy Queen is casual and welcoming, making it a great place to grab a meal on the go or enjoy a treat with friends and family. The restaurant is clean and well-maintained, offering both indoor and drive-thru service. The staff is friendly and efficient, ensuring that orders are prepared quickly, especially during busy hours. The service is typically prompt, but like any fast-food location, it can vary depending on the time of day.

Menu and Food: The menu at Dairy Queen is diverse, offering everything from burgers and chicken to fries and hot dogs. One of the highlights is the variety of Blizzards, which come in many flavors, including the fan-favorite Oreo and Reese's versions. Their fries are crispy and well-seasoned, and the burgers are reliably satisfying for a fast-food meal. If you're looking for something light, there are also wraps and salads available.

Dairy Queen is particularly well-known for its ice cream, which is always a hit. The Blizzards, in particular, stand out for their rich texture and the perfect balance of mix-ins, creating a deliciously indulgent treat. Customers also appreciate the quality of the shakes and sundaes, which offer an extra touch of sweetness after a savory meal.

Value: Dairy Queen offers good value for money, with generous portion sizes at reasonable prices. The quality of the food is consistent, and the variety of menu options ensures that there is something for everyone. Whether you're there for a quick snack or a full meal, Dairy Queen provides a reliable and affordable option.

Overall: Dairy Queen Grill & Chill in Dothan is a solid choice for anyone looking for a quick, satisfying meal. The friendly service, diverse menu, and exceptional ice cream treats make it a popular destination for families and anyone craving a fast-food fix. While occasional issues with beverage orders have been noted, the overall experience is enjoyable, and the food is consistently good. Whether you're after a classic Blizzard or a hearty burger, Dairy Queen delivers on both...

Worse DQ. Manager was of no help. I came there using my DQ app. They were not equipped to use it. Now mind u neither was the one on Ross Clark Circle either but they gave me a discount and a free Dilly bar. I received my KC BBQ Burger incorrectly and when I brought it back to the counter manager personally came to me and she said she would take care of it personally. I went and sat down. They were not busy except for the person behind me who I came with. Well I kept on waiting and nibbing.on my fries and waited and waited and waited. Finally I called to a girl behind counter for the manager. She called to the back and the manager yelled out I am getting something u will have to wait. Which I did. And waited and waited. My friend was coming towards me with her order done and showed me she had mine. I told her to give it back to them because this remake should have had special attention. Manager finally came out and I asked where was my reorder. And I also said my fries are now gone. And have none to eat with my burger. I did not get any fries but she did give a full refund but not to me but instead to my friend. Never said anything to me. When I went for my sundae it was only half the size I get at other DQ. Worse time ever. Will...

The service is non existent. I sat in the drive thru for over 18 minutes waiting to have my order taken, sitting AT the border station. I was asked to "hold" and never she never returned. 2 cars behind me drove off. Mean while the drive thru operator seemed to be socializing with the car st the window. When I finally reached the window, I waited even more for 3 small blizzards and smoothie . I was not a social acquaintance so the drive thru operator was not interested in any exchange with me other than to shove a receipt at me to sign and then my ice cream. No apology for the wait, or even acknowledgment of it. Wont be back, and hopefully they close this location or get some new management because it is a TERRIBLE place...