Chick-fil-A — Restaurant in Douglas

So my husband went to get my lunch being I'm passing kidney stones and let's say for lunchtime this was by far the worst lunch food I could have gotten in Douglas today. Usually, this place is good at lunchtime but the bottom bun was so soggy it was literally mush, the cheese was not melted and the chicken was stale and cold and it was just a God awful sandwich. Then my usually favorite part is my fries oh goodness the fries. They tasted like they were first freezer burnt then fried last night and then today they dropped them into the oil to reheat them and they sat there all am and then were put in my bag abs served to me without a second thought. I will be calling up there as soon as I finish this but to make it worse my dog is a porker and the fries were so bad she refused to eat it she was trying to bury it in the bed covers. For the price we pay for the food we should at least get fresh fries if nothing else! Disappointed because I was hungry now I've wasted my time and money and still hungry and now irritated because of poor customer service when it's their job. If you don't want to do it correctly go find something you enjoy so it will be...

I would like you to take this riview in a positive way and solve these details because as a resident of the city I was very happy that they opened this franchise in Douglas, we live in the city but we travel a lot, so we are blessed to be able to compare with other franchises and the truth is we are a bit disappointed. We have already been twice and so far I have not heard that phrase that characterizes them “My Pleasure”. The second time we went we ordered salad and it wasn't fresh it didn't smell fresh and the fries didn't taste good either. This chain of fast food restaurants is characterized by the speed of service despite the lines, the quality of the food that is always hot, fresh and exquisite and the typical phrase of its workers "My Pleasure". As regulars and lovers of your food we would love you not to let this restaurant lose the quality that characterizes them in...

Food & drinks tasted weird. The restaurant was full & no one but our out of town group seemed to notice the weird flavor. I remember this being an area wide issue when I lived here back in the early 90’s & it’s the chemicals the city treats the public water supply with. Service was a good once received; but a bit disconnected, because the entrance is too close to the ordering counter & the line to order quickly becomes a conversation about who got there first, or just ushering people ahead of you to keep it moving. Screaming & crying children is a common issue at Chick-fil-A & we were greeted with this upon entering the door, so we decided to keep our visit outside as much as possible, but we were still able to hear the noise from inside over the buzzing traffic outside. I wouldn’t tell anyone not to go based on my experiences, but it’s not a relaxing dining...