Hardee's — Restaurant in Dover

On Thursday, March, 13th, 2025, at 6:07:42 PM (As it states on my receipt.), I went through the drive-thru, and I ordered a mushroom & swiss cheese burger and a large fry, and got an original burger without lettuce, cheese, or tomato on it, and a small fry as my side instead. My order was completely messed up. This is unacceptable. I paid $3.69 for a large fry, and got a small fry instead. I paid $7.19 for a mushroom and swiss cheese burger, and got an incomplete original burger that didn't even have lettuce, cheese, or tomato on it. I was still hungry after I ate what I got in the bag when I got home. I will most likely never eat here again, or at least not for a very long time.

UPDATE* Since, posting this review to complain, I've had Hardee's guest relations reach out to me to more than compenate for my messed up order with two $10 virtual coupons on the hardees app and both times that I went to that Hardee's afterwards, I got exactly what I ordered and the food was delicious. They definitely made it...

The service here is usually pretty slow. I understand it can take a while to cook the food, but I'm always waiting about 10 min in the drivethru with no other customers in line. This one particular time I was ordering for about 5 people and there was one car in front of me and NO customers in the restaurant. I waited for over 30 min before anyone came out with my food. You could tell it had been sitting out bc it wasn't hot. I also ordered milkshakes and they were melted when they came out. The person (uncaringly) took them back to remake them, but was in there for about 5-10 min before she came back out....didn't bring straws, so she had to go back in for that, acted like she was annoyed, then I realized that part of my order was missing! At that point I had been there for 45 min with 2 crying little ones in the back, hungry people I was delivering to, and I couldn't wait around for more food to be cooked! The worst fast food experience...

This place was not worth it. I went here when it wasn’t busy, no one else was at the store but the employees so its wasn’t like I can chalk this up to anything other than laziness. I ordered a onion ring burger, asked for jalapeños and no mustard, I received a bacon cheeseburger no onion rings, no jalapeños and plenty of mustard. The chicken tenders are chewy like gum and not crunchy at all. And all the food I received tonight described in one word “soggy”. I typically enjoy Hardee’s but this restaurant was disgusting. Please pay better attention to the orders at...