Carl’s Jr. — Restaurant in Downey

Extremely rude. I can understand you can't open exactly at 0600. They probably need prep time and time to be ready. But suggestion change the open time in the window. The thing is the rudeness. The way Elena came to the door so cold and non chalant. We're not going to be open for about 15 minutes. Then she has to rub her nose. I'm standing outside everytime I look in she's touching her nose. Lately I'm praying and eating. Don't have a kitchen right now. She comes out around 6:17 with a broom and dustpan. Just passes by me. She knows I've been standing there waiting. Could acknowledge to say they are now open or how much longer. Instead just walks around the building looking for trash. After 5-10 minutes a customer walked in. Then she walked back in started helping him. I walked in. I asked her if she could wash her hands first after handling broom and dustpan and trash and continually touching her nose. She said I'll wash my hands but what do you want. Really rude nasty energy. I'm standing there very patiently waiting until after the 1st customers order is prepared. Then mine. I ordered 2 breakfast burritos. I saw he misread the order as 1.instead of 2. I patiently waited. No big deal. I started eating there in the dining room. 1st couple of bites something taste kind of off. But I'm eating the burrito with the salsa. Get down towards the bottom and something taste spoiled. Not sure if the cheese eggs or what. Didn't swallow. Wrapped the remainder burrito. Let them know something tasted spoiled in the 1st burrito and I didn't want the other one. They got real disrespectful with me. 1st arguing how can one be spoiled and the other not. Not understanding I don't want the 2nd if the 1st taste spoiled. The man their working who made the burritos who refused to give his name told the woman Elena wash your hands because its probably germs on it. He said that I have germs and "she don't" wash her hands. He literally said that. And I would hope that she shouldn't need to be told to wash her hands after handling something handed back by a customer. They were being so mean I can't even describe . I told the man you should be glad I'm saying something. He really went off flew off the handle we do our inspections etc. Very rudely and angrily towards me. They treated me this way. So I mentioned I'm also going to place in my review how she's using her foot/shoe and straightened something under the counter. Why would you ever use foot to organize any type of kitchen supply or any supply for that matter. It was strange also that she gave me side of pico de Gallo in small drinking cup when I said I didnt want any.. I wanted salsa packets.thats just a side note. I didn't say anything about that. But as rude as they were to me the customer. She tells Me that I need God in my life I let her know that i have God. She then said she's going to call the cops for harassing her. I don't know whats going on with the blatant disrespect lately in LA County. But somehow people are seeming to have the understanding that they are super privileged above certain other people. This incident is...

I just left the drive thru about 30 minutes ago and the lady working was weird. Bad energy and tried to tell me the order I placed wasn’t available under the name given. & she proceeded to ask me what I ordered when she knew damn well my order was there. All it took was for me to say the first item and she walked away.. I asked her for ketchup she only handed me ONE package !! ONE package of ketchup when I ordered 2 burgers .. When it got time for me to enjoy my meal I couldn’t enjoy not one thing about it.. bread was hard as if it were sitting out for a long period of time (really dry) meat was cold not even fresh.. workers want be getting paid $20/hr and can’t even serve a decent meal! I will never come back to this location they need to hire people that actually want to work and offer good quality meals and...

Drive-thru. Grabbed a chicken quesadilla, but the cheese was not melted all the way through, and it was lukewarm. Came back, asked for a Western Bacon Cheeseburger. I offered the drive-thru person the quesadilla. I thought they would like to know what’s wrong and learn from their mistake so they can improve. The drive-thru person said I could keep it and he was going to throw it away. I just find it odd that they do not want to improve. Lastly, my hub was soaked in bbq sauce, to the point where the bottom bun was mushy. So, that probably means they did not toast the bun properly either. I just threw away everything and spent my money elsewhere. This location needs an overhaul because it seems like they do not care about how to run...