Starbucks — Restaurant in Downey

A refresher with lemonade was given to me and I dont drink lemonade due to heartburn and indigestion, well they lied to me and said it had no lemonade, that the base changed and if it tasted lemon like that it was the base. I took 4 drinks but immediately felt it, aside from the fact that it tasted like lemonade. Went back for a refund and they remade it with no lemonade this time and of course it was great because they actually made it right this time. Im writing this because people have allergies and bad reactions to certain foods and although I said no lemonade and when I said I think it has lemonade and for a worker the come up to me a say that it had no lemonade and that the new base tastedlemon like is not cool. Fyi they also mentioned that they can do light lemonade if I wanted, again I said I can't drink lemonade, no lemonade, they asked me this when I went to get the refund. Smh admitting to...

Employees are the slowest. They will start your drink and then put it down and forget about it while they work on a dozen other half starter orders. They do not know how to work together. I ordered a trenta pink drink it was made by a barista who asked what my order was then while she did complete my drink she leaves it to do something else then another employee gets it and makes two tall drinks with it and throws the rest away. Then I had to wait for them to make a new one after already waiting a thousand years . It’s on my way to work and I ordered it before leaving my house so not sure why I had to wait so long. Save some time and go somewhere else. I use to get my drinks quickly but they hired new people and they do not know how to be fast...

Went at 330pm plenty of associates not many customers. Made an app order, was suppose to be ready at 332p, waited an ADDITIONAL 20 minutes for 1 of 2 drinks to be made. Then waited at least 5 more minutes for drink #2. I would understand if they were busy, but they weren't. There was 1 person manning the drive thru window, 1 refilling stuff, ONLY 1 making drinks for backed up app orders. It was horrible to watch. The poor guy was doing his best, while i saw at least 6 more cups to be made and maybe 2 associates who didn't look like they were accomplishing anything. I work retail stuff, you should not make your customers waiting that long with out even acknowledging or asking what we were waiting for....