Subway — Restaurant in Downey

I’ve been ordering from this Subway location for a while now, and I have to say, Erika has truly made every experience exceptional. I often place large orders for work, and without fail, Erika ensures everything is prepared to perfection. Her professionalism, kindness, and reliability make her an asset to Subway.

Erika consistently goes above and beyond whether it’s handling special requests, making sure every ingredient is fresh, or just being incredibly helpful and courteous throughout the entire process. She always checks that every detail is just right, and it’s clear she takes pride in delivering top quality food and service. It’s rare to find someone who puts so much care into their work, and I can honestly say it’s made a difference for our team.

If you’re looking for great service along with delicious sandwiches, I...

Honey oat bread tasted fresh, as did the veggies in the veggie delight. They ran out of spinach and didn't check to see if they had more in the back. The bathroom didn't have any soap. When asked if the employees could refill the soap, they stated there was no more soap. After asking the employees to allow use of the employee wash basin and being refused, they were asked if i would be possible for them to dispense some of the soap from their soap dispenser. They relented and allowed use of their wash basin. Does this mean that if their soap dispenser runs out of soap, food will be prepared by dirty hands? Or is it that the employees didn't want to put forth the effort required to refill the soap dispenser in the bathroom, and in the same vein, didn't want to refill the...

I’m sadly profound for this specific Subway restaurant. I came to this subway with my two kids, were waiting in line for a while and this older lady named Patty sees us but instead of helping us asked an older man who was behind us for his order. As she was making his sandwich we just looked at her. After a while she finally acknowledged us and asked “What are you waiting for?” (If it wasn’t for the fact that my kids were with me I would have used some choice words with her) I replied “food!” She then said “What do you want?” Now, if the management of this restaurant cannot hire or have a staff that is not professional it speaks immensely about its lack of quality. I will never return to this restaurant and will warn others of its...