Dairy Queen (Treat) — Restaurant in Dublin

I ordered the same thing I’ve ordered multiple times before. I called the store and asked for them to make it differently than the online order. They told me they could do it. What I wanted to change it too was also cheaper than what I was paying for. I get my order and it’s wrong. I called and the manager was very rude and not understanding. She told me I was wrong and made no attempt to fix the issue. Like I said I’ve done this multiple times before and no issues. Very disappointing experience I will not be ordering from this location again. And I hope that manager gets fired, because she has horrible customer service skills. I have also worked in ACTUAL restaurants we have never not changed an order when a customer calls because “it’s not what they originally ordered” for phone or...

We LOVE this DQ! It is owned by a local family that is so caring and community involved! The service is high quality and makes each person feel like they are special.

Their products live up to the DQ name, and Frank, the owner is always working hard alongside his family and team to make improvements and have fun premade options available for any occasion!

They love to keep the community posted on how the business positively affects their family. A great example is that when the community shops local at their store, it gives his grandkids the ability to do things like join dance classes!

I'm always happy to support a business that makes me feel...

Misunderstanding over the price, led to belittling me and threat of reporting to police, stating it is theft, if I did not pay for the order at full price (even though I had just confirmed the discounted price prior to ordering). Suggestion to the owner, if there is a misunderstanding over the price, maybe just honor the patrons initial confirmed price. Your one time loss would pay off in the future with continued business due to your good service. Instead, this was an awful experience, and we will not be returning. Best of...