KFC — Restaurant in Dumfries

To whom may receive this message. I want to take the time to express the discomfort I experienced tonight at the KFC address, 17450 Jefferson Davis Highway, Dumfries, VA 22026.

My total order came out to be 47.39. I gave the cashier 100.00; he changed it out to all 20s and gave me 40.00 back before putting the money in the register and then rang my order for 60.00 and gave me back 2.61.

After I received my order, I asked for a recipe; I received a duplicate receipt, and when I brought it to his attention that he did not give me back the correct change, his demeanor changed, and he became nervous. He had to get the money from the young lady who went into her pocket.

When I contacted the store to talk to the manager, he was very unprofessional and belligerent. His name is Yam. When I asked for the district manager's contact number, he could not provide me with the information, and when I informed him that I would be in contact with the corporate office, he told me so what.

The reason for this message is to ask if this is the way KFC does business and if so, I strongly recommend that you change your business model and retrain the staff at this location immediately because I believe that this is not a mistake and that this is standard practice at...

I am ready to stop going to KFC. The last few times I've gone there my order has been wrong when I sat down to eat. First, I went to the drive thru for lunch. Paid extra to get white meat with my order. Got all the way back to work and my order had no white meat at all. After I had paid extra for it.

Today, I went to the drive thru for dinner to get mac and cheese, 3 breasts, and 3 legs. Got home, the mac and cheese was very soupy,. I ended up throwing it away. I wasn't given anything to eat it with, and was not given a receipt. Granted, the plasticware is not a big deal because I was at home but what if I had gone to the park or some else like that. With it being so soupy I did not want to eat it anyway but that is not the point.

This was one of those days when I did not feel like cooking but I really wish that I had cooked instead of wasting my money at KFC.

The staff is nice but that does not make up for bad...

This KFC messed up my dinner for my children , I'm extremely disappointed. It seems like they purposely left out items from our order and when we came to come from nobody pretended as if it was no the issue when we don't live very close weren't willing to come to any kind of reconciliation. The management and this restaurant needs a serious talking to because people come here to trust you with their dinner. 1st off we waited in line for what was apparently no reason after our order because they said they didn't have the style of chicken and we needed to wait. They also wanted to sub Several pieces of chicken for a different re agreed as long as we could get our food faster this was not the case. They were extremely combative when trying to fix the issue and didn't want to address all the issues And all the missing food. I will be calling there management office in...