Noodles and Company — Restaurant in Durham

I bought some food from the noodle company about 45 minutes ago, the one at 2608 Erwin Rd, Durham, NC 27705. One of their dishes I purchased was a salad. As one of the ladies was preparing my salad, with gloves on, the mentioned to the young lady who was working the cash register that they were out of lettuce. Both ladies went in the back and retrieved a large container of lettuce. The young lady who worked the register used her bare hands to scoop lettuce from the large container into a smaller one. I did not see any hand washing or sanitizing, but to be honest, I do not know what occurred in the back. I was taken aback by the young lady who was working the register directly handing the food without gloves. All I could think of was this is how people get ill. After I was given my food (to go) I called her over to the side and told her that she should wear gloves. She replied, and I quote, “Oh we do not wear gloves here ma’am”. I looked at the chef and the other lady that worked there and they clearly have on gloves. I think I even thanked them for wearing gloves. I then walked away in shock and mumbled to myself that I cannot believe this was the response, etc. Can someone tell me if this is normal? Am I out of line for requesting gloves to be on a food service worker who is handling the cash register/money/credit cards, etc that can be dirty? I am new to the Durham area so I just want to know...

Placed my order online at 600pm for a 645 pick up time. I arrived in the restaurant at 640 to 5 people ahead of me waiting for carry out orders. The young lady behind the counter asked my name turned to look at a collection of 4-5 bags bowls sitting on the counter waiting to be filled. The cashier was finishing up several orders at the register all of whom received their food before I did. 710 the front cashier comes over and ask my name again said it was coming out soon 715 I ask how much longer bc I have to be at work in 15 mins while I’m standing there multiple carry out and dining room orders are being filled… 720 my order comes out but is incorrect, I walk back inside the cashier from the front desk tells me 2 more minutes to correct my order. I elected to cancel the order and have my money refunded I’d already been...

I went there yesterday the service was horrible I walk in to place to place an order the lady in there is like we’re only doing online orders so I said okay thank you and placed an online order and then I come back to pick up my order and asked her nicely if I could get sriracha sauce and her worker said in a rude annoyed way didn’t you see them next the the fountain drinks and then a few minutes go by while I was eating and customers came in and she gladly took their order but let me say those customers were not the Latin like me, but were the same race as her but it took me by surprise since she said they were only taking “online orders” honestly I think they just didn’t want to take order due to my race and will never be going back there it was so...