Panaderia Pahuatlan — Restaurant in Durham

Worst worst experience, will NEVER go back. Second time they ruined my order first one was a huge paw patrol cake didn’t send the paw patrol kit it was a blank cake , I asked for chocolate icing and chocolate cake was given vanilla and vanilla with fudge filling . Then today for my birthday we had ordered a chocolate on chocolate with strawberries on top and were given vanilla icing dry chocolate cake strawberry filling instead of strawberries on top and my name was completely misspelled they took back the cake and only offered me 38$ after I paid 75 dollars and no birthday cake .Treated me very rudely I will never go back and don’t recommend. Terrible...

Our family and I just moved to Durham, NC. As natives of Los Angeles (CA) Mexican food and pastries are a MUST! The Sweet Bread, Bolillos (Rolls), and pastries here are all TREMENDOUS! Conchas, cuernos, and Mexican cookies - all GREAT!

In my opinion, the customer service can be attributed to employee language barriers (Spanish speaking), nonetheless, they have always been courteous & helpful.

In all, BE PATIENT...SMILE...and ENJOY the...

I should have read the reviews that said the customer service was horrible. I was the only one in the bakery and wasn’t even welcomed and when I approached the register to ask how to get my bread BECAUSE covid and germs should be an issue, she simply pointed in a general area with an attitude and walked away. There is a whole pandemic going on and the workers were not wearing masks to protect themselves from our...