Starbucks — Restaurant in Durham

Welcome to Suburban Serenity's Most Caffeinated Corner™, where mundane miracles bloom in beige stucco and the aroma of possibility wafts through double-paned windows. This Starbucks, a testament to the poetry of pragmatism, stands proudly in its architectural uniformity – a beacon of blessed banality where dreams are dispensed in recyclable cups.

Here, the everyday alchemy unfolds beneath fluorescent constellations, where baristas, those green-aproned virtuosos, transform simple beans into liquid ambition. Each drink is a small masterpiece, crafted in the space between commerce and artistry, where caramel drizzle becomes liquid gold and whipped cream peaks rise like meringue mountains in miniature.

The true enchantment lies not in the building's sad forlorn modesty, but in its role as a suburban destination. It's where morning warriors gather, their sleepy eyes brightening with each sip, and where afternoon escapists find solace in the gentle tap-tap-tap of laptops mixing with the hiss of steam wands. The drive-thru window serves as a portal to possibility, a magical gateway where whispered wishes become carefully crafted concoctions.

This isn't just another link in the grande coffee chain of caffeine commerce, it's a stage where the daily drama of human connection plays out in three-minute intervals. Where stories are stirred into steaming cups, and where the simple act of ordering becomes a brief ballet of belonging. ☕

Morning steam rises Through suburban dreams and...

The staff here are absolutely rude, especially the lighter skinned woman in the messy bun who I believe may have been a team lead or manager tonight. I dislike coming to restaurants right before they close so I didn’t expect such a nasty attitude coming from an employee when I showed up 40 minutes before closing. 40 minutes is not inconsiderate at all, but as always, I made sure to be extra nice because I’ve worked in the service industry for years. I have a 3 hr drive across state lines and needed something to get me through the rest of the night. I asked if a drink had nitro brew in it and got a rude “NO” reply back and an eye roll. Then I got another smart reply with a condescending undertone after I stated my order. The guy by the window tucked his head in shame when I looked at the woman in her eyes for getting smart with me and rolling her eyes. Her attitude changed a little but not much to be honest. I even tipped to be nice since I’ve had a hard day at work also, and STILL got a nasty attitude from most of the staff. I rarely leave reviews because I just brush most things off, but being that rude to a nice, paying, and tipping customer is ridiculous....

Customer service was THE worst only Starbucks in three states and numerous locations. This is the only unit I've visited ( two customers were ahead of me).

Two major issues, the first was that rather feeling like a valued customer, the associate treated me like I was imposing on her valuable time.

The other is that I always use my Starbucks stainless steel mug, branded on the bottom showing it as a 16 oz (Grande) sized mug. Yet filled just a little more then a tall beverage. Pointing out the discrepancy I was informed she would fill it to the Grande level, THIS TIME, however next time she would have to charge me for a venti sized drink.

At that point rather then pointing out that 16 oz means Grande price.

Granted this was early morning at 6:15 am , but bottom line in the service industry is that customers are not an intrusion of your work, but the reason you have your work and a job.

Not everyone is cut out for customer service but if that is the case, find a job better suited for you and that you'll enjoy.

If it's and consolation for this associate you've turned my nice morning into a...