Last Thursday 7/25/24 around 5pm we saw the review of this place online and tried to give it a try. We ordered a gyoza and thai fried rice with beef to go by phone. According to their menu online, the gyoza is $9.95 and the Thai fried rice with beef is $17.95. On the phone, I asked if they can give us a cup of water. The waitstaff didnāt tell me the total price, took my name and hang up.
When I arrived, the staff was about to give us a bottle of water instead of a cup of water. Seeing the bottle, I cancelled the water and just go with the foods. The male waitstaff put the water bottle back and give us a new receipt. It was a hand written one. I am assuming that he didnāt charge us for a water bottle and because heās writing a new one, he shouldāve leave out the water.
Funny that the bill came out extra. Gyoza and the Thai fried rice is $9.95 + $17.95 + tax should be $30.69. But our bill came out for $33.71. And it also leaves a space for a tip so I make it $34 even. There is no itemized receipts only handwritten notes that I canāt even read.
I was thinking that why it came out more expensive than its supposed to be? Thereās $3 extra out of nowhere. I asked him for a receipt but he only gave me the copy of the total receipt that has $3 extra. I was about to ask for itemized receipt but Iām not sure if he actually will understand the difference. He doesnāt speak English very well and explaining to him what is itemized receipt means would waste my time.
I donāt know if itās the website pricing that needs to be updated or the waitstaff calculated the bill wrong. I donāt think your sit down costumer would understand the bill when itās written with handwriting with limited words that looks like kitchen orders. No itemized receipt makes the miscalculation sounds fishy and I couldāve think that your staff is dishonest and adding an extra $3 for his or the store own benefits.
If Iām not in a hurry, I would come back and ask for the explanation. If you care about your storeās integrity and wanted to avoid misunderstanding, you should either update your website pricing or retrain your staff about this.
The taste of the food is pretty good. I would come back for the food but wouldnāt come back if I feel cheated or lied to about...
Ā Ā Ā Read moreThe worst Massaman curry I've had in my life. I think the owner must have changed, I was just here a few weeks ago and the food was really good. I posted a picture of my curry - it's extremely oily, separating, the potatoes and chicken are devoid of taste. The pieces of chicken are massive - like half an entire breast, I've never experienced it like that before. The potatoes are uncooked. My friend waited an hour for the food and they wanted $50 for two dishes. He was waiting and asked for his money back to get food elsewhere and they wouldn't let him leave - just said "the food is really good, just wait a little bit." The food is horrible. The rice is an overcooked mushy mess, the entire dish is inedible. Highly recommend you avoid this place at all costs until they can learn to cook food...
Ā Ā Ā Read moreVisited as a guest in the restaurant for lunch yesterday. We were entertaining friends from California, and enjoyed our side table. We chose to stay indoors - to enjoy the air conditioning š. I just want to say that, in addition to a nice meal, we had a delightful waitress, She was very friendly. She had just the right balance of friendliness and efficiency. She recognized that we wanted time to visit and did not rush us. She and other staff members made certain that we had everything we needed. Kudos! We will definitely be back here. Would love to see this place expand. Itās very authentic good food. Could have bigger portions for the...
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