What's the point of reviewing a chain restaurant? Well, even though there's a baseline expectation, locations vary depending on management, ownership, and clientele.
So, let's start with the fact that this is a Burger King, which means that they don't actually serve real food, merely a cartoon version of food molded from a variety of starches, salt, fat, oil, plasticizers, stabilizers, and used motor oil, and medical waste.
Listen and look carefully when you enter a Burger King. See and smell any smoke rising from the chimney? Hear anything cooking? Likely not, as they only operate the much-ballyhooed "flame broiler" for short intervals daily. In the meantime, the sound you'll hear us that of microwaves ... Microwaving.
If you're hungry and desperate enough, there are times that, coated in enough condiments, this still might be acceptable fare to stave off starvation.
Enter the concept of Mustard. Research shows that, for adults, it is the most popular condiment. Unlike ketchup or mayonnaise, it is low in carbs, fat, and calories ... and, tasty to boot!
Which explains the incredulity I experienced when, upon requesting mustard on a "flame broiled" (read: microwaved) burger, I was told by the shift manager at this location that no such condiment exists at Burger King. "You mean, you're temporarily out of it?" I asked. "No ... Burger King doesn't serve it". Bravely, I pressed on ... "You mean, this franchise doesn't carry it?". "No! Burger King does not use mustard" was the reply, given with the solemn certainty of a politician testifying before a committee of inquiry.
This is really fascinating, because the Burger King not too far away, while serving the same fake food, not only has mustard, but in cute little packets with the logo of the company on them! Maybe someone can drop some by this location, so they can see what they are missing ...
Two stars ... One for the absolutely unshakeable conviction of the manager, who would likely pass a lie detector test. And a second, for the Freestyle Coke machine. I'm waiting for them to deny the...
Read moreVery poor management. I went there after a long time and once again they got my order wrong and missed 2 items. I came to know about it 20 minutes later after I got back home. I called them up immediately and the person who picked up the phone told me that I could pick it up next time I went there. He asked me to tell the manager that Eric served me and I would get the two orders that were missed. I mentioned that to the manager after 3-4 days after this incident. He was so impolite and didn’t even want to talk to me. He Just told me that there is no one by name Eric and he walked away. I am not new to these kind of wrong orders and missing items when I go here. Happens over & over again even after management changes at this place. There are a lot of fast food places where the managers behave so impolitely and without any courtesy in E. Brunswick ... I really don’t know how they stay in business.
Btw, there was another Pizza place called Pie Five where the service was atrocious like this - it is good to know that they closed down quickly after they...
Read moreI placed an order through the app. I went inside to pick up and let the cashier know I placed an order. I hung back and waited as others who placed their order after me got their order, but they looked busy, and I gave them a chance. After 20 minutes, I got in line and asked about my order, and the cashier found it was pushed to the side, and no one said it was ready. I guess it's better to be up front on the counter, staring at them and breathing down their necks. Otherwise, you'll just be forgotten. The reality I believe is that mobile orders are just not part of their normal workflow. After I finally got my order and was on my way home, the fries were already cold. When I finally got home, the Whopper I got was not the custom one I ordered, which was a little extra. The servers probably just saw Whopper and didn't bother to read anything else. If the food was cheaper and the workers were making $8 an hour, I would expect this level of service, but at $15 an hour plus what the food costs today, I can only give this review. Good luck with your...
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