So I mean you know what Wendy's is LOL if you don't this review will not be helpful. I will say that comparing it to McDonald's or Burger King this seems to be the most fresh experience oh, I hesitate to say it feels like it's better food for you. Anyway I really like Wendy's and overall I've had good experiences at each of them. I would say that I use the drive-thru at least half the time I visit Wendy's and this was one of those times. One complaint I have to make for T-Mobile users is that using your T-Mobile Tuesday special on the Wendy's app can sometimes be frustrating. This happens to me at Burger King as well. And I blame the apps. The manager has no ability to override them so if you fail even slightly your discount will not be happening. My experience was that I went to the T-Mobile app and copy the code for my discount. I went to the wedding. And immediately put the code in. I could not see any icons for adding food, so I figured I would just hit the home button and start ordering. Soon after I realized that doing this caused the coupon to disconnect from my order. No big deal right you just put the code back in, nope! Because you can only use the code once. It would not let me read input the code and therefore I lost my discount. I mean sure it was only a free fries but it was the reason that I was considering going out of my way for Wendy's LOL yes I got food anyway yes it was fine. But this is really a frustrating thing that is supposed to be a benefit. Whether it's T-Mobile's fault or the fast-food establishments fault is Up For Debate but I'm just letting people know in case they intend to use their coupon that It's Tricky...
Read moreWe went through the drive-through around 3:30 pm. We ordered a biggy bag and hamburger. The wait for our food was really long, even though there was only two cars in front of us. The restaurant worker taking our order was rude and clearly did not want to be bothered taking our order. My husband tried asking a question to the girl who takes the money at the first window, but she just just made noises at him and pointed to her ears, and shooed us to move forward.
I think she may have been deaf, which if fine. I understand with masks and things, it would be hard for her to communicate properly. I don’t really know why the restaurant would put her on a window, if she can’t communicate with the customer, that just seems silly. The problem is though, that She didn’t even try to understand what we asked or get anyone else to help. She just angrily waved at us to move forward. Not great service. I have worked with a few deaf people before, and in none of the places I have worked, have any of my coworkers acted so disrespectfully to a customer. If they couldn't help, then then they would get someone who could. They also usually had a pad of paper and a pen and would tell customers they are deaf, and not just expecting them to figure it out and leave.
The food was thrown together hastily, my husbands burger was more ketchup than burger. The food also gave me tummy problems, so we would not ever return to...
Read moreI will never come back to this Wendy's ever again. I will not be doing Uber deliveries for them. And I will not be purchasing any food.Some of the employees in the managers Do not care about the customer's food ,quality ,Rude rush you out the drive thru .The last straw was today when I got Two orders of six piece nuggets .And they were cold they only gave me one barbecue Sauce. For my order of 12 piece nuggets. I thought they would At least give me two barbecue Sauces. And then the manager told me to pay for another one she charged me seventy five cent for two. That is crazy In the sad thing is, when you tell them your food is cold. They look at you crazy. I am done done done done they Need new management. You can't take people money and give them anything. Now I see were the employees get it from...
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