La Terraza Cafe — Restaurant in East Los Angeles

If you like coffee lukewarm come here.. If you like generic art come here.. If you don't care the source of your coffee (fair trade, organic, they carry neither) come here. I had to hear myself tell the owner : "I just spent 11 dollars as of 10 minutes ago I BETTER GET TOBUSE THE RESTROOM ONCE" after she asked me NOT TO USE THE RESTROOM or feel free to come in and out as I pleased , SCOLDING ME and waiting outside the restroom to tell me this.. Honestly, i suspect she is homophobic. The rest of the staff is great but not her. Her attitude is crappy (like their coffee) for what ever they are trying to deliver in city terrace . Overpriced. Seats are uncomfortable too. Garbage If you want a decent tasting organic coffee at 7a.m. check out the Alvaro bakery neighboring block. THAT'S all I can say bout this place. Not worth my money. Nice place, crappy...

Walking in is awkward as there is nothing to tell you that you need to order first and then have a seat. I walked in, tried asking a person that was cleaning if we seat ourselves and no response. I'll give him the benefit of the doubt that he didn't hear me. I walked up to the cashier that is located in back of the restaurant and asked. She said to order first. There were no extra menus available to look through while people were ordering and paying. We waited until we were in front of the cashier to look at a menu, which is awkward and feels rushed.

Food was delicious, a bit pricey for quantity. I ordered cafe de olla and it was only coffee with cinnamon powder😒. We ordered waffles, brioche French toast (this was a little undercooked), and waffles with nutella and strawberries (not pictured). For 4 people the total was about $75...

This was the worst experience and on Mother’s Day to boot. I left in tears from THE REDONDO LOCATION having been made to feel like a schmuck when asking for a simple request. And not just by the unaccommodating manager but also by some cook in the back who had no business getting involved in further humiliating me. I will never return here and will blast this on every social media platform until they properly train their staff on customer service. Having been the creator and owner of Umami Burger way back when, if I saw my staff speak to or heard they had treated a customer as less then, there would be action taken or they would no longer be affiliated with my restaurant. In the current climate where every penny counts, to lose 2 potential customers on their first time there, should be taken seriously. Job...