Honestly place has great coffee, down fall is the staff. Whatever shift that works from 12p to about 530pm looks like they are miserable, baristas have super inappropriate conversations and basically brush you off as you walk up to the register like they donât notice that youâve been standing there waiting to order. One employee that stood out the most was a heavier set gal with glasses and curly hair that wore a blue plaid top on Sunday April 28th , she had the rudest attitude, and super inappropriate conversation with her coworkers who also attempted to ignore her several times and it was like she wasnât getting the hint while she ranted about âsatanic artistsâ from Coachella-, ranting about religion and Jesus. I noticed she also drank water from her flask and failed to wash or sanitize her hands before beginning to make a drink that was ordered by someone else (thank goodness) Iâve been coming to this specific location for about 6 months and I noticed that coffee is super inconsistent, I always add oatmilk to my drinks and 6 out of 10 drinks I order seem to have regular milk, and when you mention it to the baristas to have it corrected, itâs like they are so bothered that they need to do their job, like come on, why go through the process of applying at a customer service job, then complain about having to provide customer service ? Itâs wild to me. Anyways I hope my review gets notice and that gal finds a new career path and a new attitude because customer service isnât it for her and apparently neither is making coffee âđ˝ I know itâs hard to find decent employees these days but geeeeez! Minimum wage =...
   Read moreThe employees here are ALWAYS rude. Whoever was working today's shift Sunday April 21 2024 @2PM is apparently a cop. My husband and I decided to get Tierra Mia today and as we approached the location there was no parking so we decided for him to stay in the car while I went in and he parked in handicap area just in case someone with handicap arrived he could have moved. While I was waiting for my order the barista over the bar had the audacity to ask me if I had a handicap permit and I told her no but my husband is there waiting for me and can move the car if he needs to then she goes on to say well those are for handicap only. Oh! I'm sorry I didn't know you were a cop, were you going to give me a citation? So in order to avoid any problems I had my husband move and drive around looking for parking. Then when my drink was ready the barista who handed off my drink was so unpleasant she literally placed my drink on the counter and as she yelled my name she walked away, didn't even hand me a straw or anything. I love Tierra Mia for their drinks but the service is really bad! They need to hire more...
   Read moreI'm so glad this company came and opened near CalstateLA. It needs more of these. As you'd expect and appreciate, it was full of college kids on laptops! I love that it was open at 6pm on a Sunday. Yesterday I was craving a sweet treat and didn't want to drive to Pasadena like I usually do. My husband mentioned this cafe and so we went. Had a chocolate tres leches muffin my toddler and husband equally loved. Had a Mexican hot chocolate with oat milk sub. I wanted a cup to cool some down for the kid and the barista gave me a cup with some ice, perfect! I also had a non dairy strawberry fresca aka smoothie that tasted refreshing and fresh. Personally I would've loved a bigger table but I understand the set up of all small 1-2 people max tables since college kids plus laptops is likely their main customers. We sat at a table with a toddler on my lap. I saw a family of 4 have to sit outside split between two...
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