McDonald's — Restaurant in East Norwegian Township

After pulling in and being the only customer in drive through I start my order. 5 mcchickens WITH CHEESE . Then she stops talking and does not respond. More cars pull in (3-4 to be exact) to the lane beside me. She takes their orders and then decide to take my order. I had to repeat my request for 5 mcchickens WITH CHEESE 4 times after she serviced each car that arrived after me. Then I’m told you don’t have shakes when I try to order one. I add an iced coffee (also had to repeat this multiple times due to a lack of paying attention). I pull to the window and am given my drink and told to pull up. I then watch them serve multiple cars that parked after me, some of which had SHAKES, interesting since I was told they weren’t available. I watch them bring bags in and out multiple times because of having the wrong orders before coming to my window and trying to give me the wrong order. I ask for the straw I never got. They bring back cold mcchickens with NO cheese and no straw. Then I ask for my food to be made right and they are brought back cold but at least with cheese. I was never rude just tried to get the things I paid for and ordered. They were rude and acted like the food was made right when I paid for cheese to be added because I am aware or the menu. I was respectful the entire time and received nothing but disrespect and just laziness. I watched them mess up everyone’s order over and over and just be rude as if we are the ones running the store this poorly. 30 plus minutes for some of the worst service I’ve ever received. I’ve literally only ever written one other review but this was just ridiculous. Young employees or not the manager needs to be running that place much better....

(Updated 8/30) Using the app I noticed on 8/15 I was charged for a bottle of water using the app and drive through code connected to card. I never purchased anything an employee stole from me and fraudulently used my credit card. Or somehow it was a mistake. App does not work to contact you it only crashes for that. Or I will reach out to capital one.

It's McDonald's. The reason I gave this 4 is just for the fact that I've had my orders messed up a few times 5+. My biggest gripe with that is the fact they reply with your order then get it wrong.

Edited again, now it's 3 stars cost more and more. I shouldn't have to open up my sandwich to make sure it's right.

(Updated 8/15 Now was just told when spending more that they don't switch drinks? Didn't know that was even a thing always done it for coffee etc. You know a drink. But then when I talk to them their like oh no you can for a different drink just have to pay the difference. Of course like always. And try to talk to me like I'm dumb and there doing me a favor. No thank you anymore mcdonalds food prices atmosphere much worse I don't recommend.)

(Updated 12/22) have to go into the store cause they forget items and they act like your lying. More expensive then fresh and better food. And should've checked my sandwich but I never send food back as I don't want it wasted some people don't even get to eat. But 10$ for the double Quarter and charged more for...

This McDonalds is one of the worst McDonald’s I’ve been to. Unfortunately for me, it’s the closest one to my house. This McDonald’s makes me have negative feelings toward all McDonald’s, but when my friends actually convince me to go to a different McDonald’s it’s usually not that bad. This McDonald’s has barely ever gotten my order right and I used to work close by and eat there somewhat frequently. They probably got my order right 10% of the time if even. The last time I actually ordered food here, we got three sandwiches and not one of them was right. I asked the worker (in person, didn’t type it in the machine) for extra breakfast sauce and she said of course! Then when my food came out (10 or so minutes later) they told me that they had no more breakfast sauce... I would’ve gotten the cheaper sandwich if I knew they were out of breakfast sauce. We just went through the drive thru again today so my husband could get a quick snack before we went for a long drive, They told us to pull around the building to the left because the fries weren’t ready, there was nowhere to even pull because there we’re 5 cars already waiting for food. So we pulled in a parking spot and waited 10 minutes for fries. I’ve never had a good...