Wendy's — Restaurant in East Norwegian Township

If I could give them a zero, I would. Got to the speaker to order my food, half way thru giving my order the employee said hold on, came back a few minutes later and I had to START ALL OVER AGAIN after already waiting in line for about 25 minutes to get to this point. Finally getting to the pay window 15 minutes later, they reviewed my order WHICH should have been done when it was taken only to find a drink missing. Got that added to the order, gave them my card to pay and asked for a receipt only to be told that the machine was not added back here at the drive thru window to print them and when asked if it could be reprinted elsewhere and was told no. Tried to call the store 3 times to talk to the manager on duty but never answered the phone. The food we received was mediocre at best, the fries were cold and had no taste, the baked potato was completely cold, diet coke was flat, the sandwiches were ok, the peppermint frosty and strawberry lemonade were the only items without any issues. Your customer service has completely gone down hill and if an award for the slowest drive thru could be given out, you would be the winners...

Wtfuuu is up with this Wendy’s? Everyone acts like they’re either on crack or playing the role of someone with debilitating needs. Gives the impression management/owners are most likely in the same scale. For a second during my one drive thru visit, I actually thought the person over the speaker was playing a joke, trying to see how far they could push me until I left. I’ve wondered a few times if the hiring process is strictly for people who have the opposite skills required to work in food service. This location also seems understaffed, which I do sympathize with. Nothing real good to say about this location. Surprising, the hazelton location (by the mall) is a great deal better. Sitting in the Pottsville Wendy’s parking lot right now, after being told to “get comfortable” have been waiting 30 minutes for my food- definitely will not be...

Absolutely disgusting. Let me tell you the story about the day when someone sat on the toilet and ordered the number 2 as their wendys order. Let's begin. I just wanted to get a strawberry frosty and a Dave's double. When I went here, I felt like I came down with a case of the need to pee. When I went into the bathroom, i was quite literally in shambles. No, really, someone must have taken a big dookie here as the potty was covered in poo poo. Absolutely drenched in the brown stuff. Toilet wasn't even white anymore. I still needed to empty my wee wee, so I pulled down my pants, stood up, and closed my eyes as I prayed for my life. Someone obviously needed a clean-up on aisle their pants that day. I feel bad for that poor employee needing to clean up that person's dump truck. I'll never wish...