I am EXTREMELY particular about my Food & Customer Service experiences. Unfortunately, this location is BLESSED to have ranked 1 star for both COMBINED.

Food: after experiencing such terrible customer service from the male that answered the phone, I assumed that the food must be 100% on point--that was 100% NOT the case; The vegetable egg foo young tasted oddly, and I've had egg foo young in various states, but this one was unexplainably different, and not in a good way. The egg foo young gravy was extremely salty, therefore thrown away. The vegetable Mei Fun was decent, but unfortunately I wouldn't recommend it to anyone unless it was a last resort. The spring rolls were actually good, so it wasn't all a bust 🤦🏾‍♀️.

Cust Svc: The male that answered the phone hung up on us twice. The first time I tried to explain that I've lost my voice due to sinusitis, and to please bear with me while I forced my words out. He became impatient and said I need to call back later than hung up in my face. The second time I called with my 9-year-old nephew on the line ready to provide the order he said "Hello" after the make said Hello, my nephew then began to provide the order and the male hung up in his face. I called back literally two more times and the phone just rang rang rang with no answer--by this time I assumed he was not going to answer the call from my number. During all of this, my daughter was already enroute to the location to pick up the order (which had not been placed yet), so by the time I was able to text her and ask her to call in the order she was sitting in front of the location. She placed the order, however, this was a 1 off, because the food is definitely and unfortunately not worth receiving the form of negative customer service being provided, for an un-tasty meal, as such.

China Pagoda, I only speak what it true, NEVER based off emotions. I believe in second chances even when dealt with rudely. Maybe, should the possibility arise once again for me to seek out these regular dishes of ours elsewhere, I may return; but that will not be anytime soon. Please consider & restructure, where necessary.

As long as I remain a resident of NJ (w/in this area), I will remain a Jin Lin Chinese Kitchen [Orange, NJ] diehard--made to order just RIGHT, extremely tasteful, & EVERYone is courteous.