Spice N Thing via Fooda Pop-Up â Disgraceful Portions, Disrespectful Experience:
I donât know who at Spice N Thing thought it was acceptable to show up at our corporate site and serve microscopic portions of food to working professionals, but they need a serious reality check. Through the Fooda pop-up program, this restaurant had the opportunity to showcase their Caribbean cuisine to a new audience and they blew it.
Letâs talk about the oxtail meal. One of our associates paid full price and received two pieces of oxtail. Not two servings. Not two generous cuts. Just two sad, lonely pieces. Another colleague ordered the chicken meal and was handed one single piece of chicken. One. Is this a tasting menu? A ration kit? Because it certainly wasnât a proper lunch.
To make matters worse, it felt like we had to beg for sides. Rice, plantains, vegetables; basic accompaniments that should be standard with any Caribbean dish were either missing, skimpy, or treated like premium add-ons. Weâre not opposed to paying for quality, but when the portions are this insulting, itâs not about money. Itâs about respect. We expect value, not crumbs.
If the folks at Spice N Thing walked into a restaurant and were served two pieces of oxtail or one piece of chicken for the price they charged us, theyâd be offended and rightly so. So why is it okay to serve that to us?
This isnât just a complaint. Itâs a demand: Do better. If youâre going to represent your brand at a corporate pop-up, bring food that reflects pride in your culture and respect for your customers. Because what you served us on your last visit was not only disappointing, it was...
   Read morePiggybacking off of a recent review left by a customer. I too have been to Spice N Ting. Twice so far. Once in May and again in June, and both times were amazing. The foodâs super flavorful and feels really authentic. Props to the chef for keeping it consistent!
What really made my last visit stand out was the service. One server seemed like they were having a tough day (we all do), and there was another server (a young man) that seemed preoccupied on his phone while myself and other customers were waiting. Mind you the line had about 4 of us in it. I ended up being helped by a tall young woman with glasses who totally turned things around. I guess she noticed what was happening. As soon as she was done with her customer she stepped in, apologized, and gave excellent service from start to finish. Super professional and just really kind. Hospitality Management at it's core!
I live in PA so Iâm not in the area all the time, but this place is totally worth the trip. If they cater for private events, Iâd definitely be interested in connecting with someone about that next time Iâm having an event.
I am only giving 4-Stars because of having to wait while one server was on the phone and the other server who wasn't having a good day.
I highly recommend! Great food,...
   Read moreAmazing Food & Even Better Service!
I recently visited Spice N Thing and was blown away by the entire experience. The food was absolutely deliciousâfresh, flavorful, and clearly made with care. From the initial approach to being served my order, everything was smooth and professional. What really made my visit unforgettable was the outstanding service I received from Latoya (the young lady with the glasses). She greeted me with a warm, genuine smile and treated me like a valued guest from the moment I walked in. She was friendly, knowledgeable, and incredibly attentive throughout the entire interaction. Itâs rare to come across someone so naturally gifted in hospitality. She didn't just take my order, she elevated the whole experience with her positive energy and professionalism. She is a true asset to the Spice N Thing team, and I want to sincerely thank the management for hiring her and sharing her service with the community. You've got a real star on your hands. Highly recommend this place for anyone looking for amazing Caribbean cuisine and top-tier service. I'll...
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