This place has been my go to for Friday lunch for years. A recent exchange with pseudo manager “Brandon” changed all that. My XP……I noticed a heavy over charge on my custom Margarita they have been serving beautifully for years. When asked why the $16+ charge for what is normally $10-12 I was told by Sir Brandon that I’ve been ripping the bar off for years?? What? Who says something so stupid to a loyal customer?? He was referring to an up-charge due to requesting a Grand Mariner floater which is how a “Golden Margarita” is made by any professional bar keep. He complained that I was the problem because I expected a free “shot” of GM in my drink. That is patently up surd. I never asked for a full shot, just a splash. When I called this to his attention, instead of letting it slide and advising me it would only be a “splash” (it’s called spooning a liqueur to enhance flavor), he copped an attitude, stuck to his guns and said no adjustment warranted or needed. Really?? This is how you treat a longtime regular?
Brandon is a short statured, pretend to be tough guy who bullies others (ask the employees and other regulars) and thinks he owns the joint. The sad part is owner /operator “Joe” is just a wonderful guy and always has time for a warm hello to his patrons. Bartenders like Pat” and Chef “Phil” are also always kind and would do anything to accommodate you. Not sure why ownership keeps him around as I am not the only one who feels this way….i have witnessed other, bullying exchanges with other patrons and employees. If/when I even bother to return I will call ahead to ensure “Sir Brandon” is not on premises. I suggest others do the same. In the meantime, I am checking out an array of other options for my weekly lunch to enjoy. There are so many choices I was unaware of because of my unwavering loyalty.
In a world gone crazy, people can choose where they want to call “home” for food, drink and any kind of sports viewing. I’ll be telling my friends, family and business clients to seek an alternate spot moving forward.
PS….I never write reviews so this experience had to have been as rude and belligerent as reported, for me to even bother writing it……..
Cheers...
   Read moreAfter a long day of traveling, my family and I stopped into Berwyn Tavern for a bite to eat and a drink. We started off with the cheesesteak egg roll appetizer absolutely amazing and packed with flavor. Definitely a highlight.
For our main dishes, we tried a few different things. First up were the truffle fries, which, unfortunately, I wouldn’t recommend. They were just plain fries no truffle oil or toppings as shown in the pictures. That was definitely disappointing.
On the brighter side, the French onion soup was delicious rich, savory, and done right. We also had a side salad that was fresh and crisp. I ordered the shrimp Po' Boy, which was very good and came with chips. However, the chip portion was extremely small, barely a handful.
My son went with a burger and tater tots, which he enjoyed.
Just a heads-up: this is a true tavern atmosphere. It can get pretty loud, especially when games are on. At times, it was hard to even talk to the server due to the noise level.
Speaking of the staff, the service was excellent. Everyone was friendly and welcoming you really get a laid-back, family vibe as soon as you walk in. People greet you when you enter and say goodbye when you leave, which adds a nice personal touch.
If we lived nearby, this would probably become one of our regular spots. It’s a great place to watch a game, have a few drinks, and enjoy some good food. Like any place, there are a few menu items we wouldn’t order again (looking at you, truffle fries), but there are definitely plenty of other options that hit the mark.
Overall, we had a great experience and would gladly come back the next time we’re...
   Read moreWe came here for dinner on a somewhat quiet Saturday evening. Luck was on our side as they had no problem getting us a table for four and we were sat quickly. Service was friendly and the menu was surprisingly deep. Overall, the food did not disappoint.
We started with the French Onion soup - it is on point and if you like French Onion, I recommend it. I went with the meatloaf sandwich. It was good, but the BBQ sauce was a bit sweet for my liking. Still a creative and enjoyable sandwich. We also got a poke bowl, which was very fresh. I'd recommend getting the dressing on the side as that could overpower some of the aspects of the bowl, but no other modifications needed.
I've heard this place can get busy and is a bit of a dive bar. Given its location, I am sure it can get busy so I would plan ahead if you want to eat. As for dive bar, not sure I'd call it that but if I did it would more bit a complement. I say give Berwyn Tavern a go if you are...
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