I'm always amazed that some people review a restaurant based on the quality of a complimentary salsa. Complimentary salsa and chips are a nice plus to hold you over while you're waiting on your food, it is NOT the reason I frequent a mexican restaurant. Having said that, I really like Fiesta's salsa, they put just the right amount of cilantro in it.
The wait staff have their service down to a science. They are used to serving in a busy restaurant, and seem to do it quickly and efficiently. I have never had bad service here. They are friendly, fast and know exactly how to handle the busy hour. They aren't very chatty, but who cares about conversation, these guys have customers to serve and they make every moment productive.
The food is always fresh and good. I am amazed at how much meat they give you with each entree, I really don't know how they can afford that. The prices are great too. Whoever said they skimp on their portions has to have been that 1 in a million who was slighted somehow. We have eaten there a hundred times, and never have we been served skimpy portions.
we do love the place, we can count on quick service and when the place is packed, we can count on great service with a reasonable wait time.
I really like these guys, they are focused and take their jobs seriously. If I had to criticize this place, it would be that I wish they had some unusual menu items to try, something that isn't typical of American mexican menu's but is typical of a mexican...
Read moreService was slow, but that isn't the reason for only 1 star. I ordered a combo plate (see photo), but what I received wasn't what I ordered. It was missing the chile relleno and the chalupa somehow turned into a tostada. When I brought this to our server's attention, he tried to tell me that my order was complete and that is what I ordered, then took the food I had not eaten and walked away. Another server tried to tell me the same. The manager came out and after explaining it to him, he had them prepare (what I thought was the correct food) for me to take with me. This morning I open the To-Go container to find that it looks like they removed the burrito I didn't eat and scraped the rest (enchilada, beans, and rice) into the container and added a small piece of a chile, which looked like it may have come from someone else's leftover plate (see photo). There is no way I am eating any of it. If they would do something like this instead of make it right, no telling what they did to the food. My guest and I were nothing but polite and respectful. I wish they had shown us the same respect and admitted the mistake and...
Read moreFirst time I went there years ago I got a tostada it was great! Tostada shell was crispy meat was warm and it was piled high with cold lettuce tomatoes and cheese just like when I lived in Texas. While later my mom and I ordered a bunch of take out, get it home and everything was stone cold and soggy it ended up in the trash. Last time I went in to eat about a year ago or so I ordered another tostada dinner it was i think two tostadas on a plate. This thing was not a tostada Idk who made them but they were gross! It was two tostada shells with huge piles of greasy taco meat thrown on them with completely melted cheese and hot lettuce on top... the cheese had literally melted them to the plate....i am positive some genius put it under the broiler or something with all the toppings on it...i tried to pry them off the plate and of coarse the shells were soaked in grease and soggy so I tried to eat them with a fork... nothing on a tostada should be hot except for the meat lol everything was hot. I have not eaten there since. After eating real Mexican food in Texas I KNOW how good it is and this is NOT good...
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