City Eats at the Metropolis Resort — Restaurant in Eau Claire

Such a beautiful atmosphere so sad service is lacking..we wanted to give them a chance though other reviews say to steer clear..we were staying at the hotel such convenience to have this beautiful restaurant downstairs..walked in for breakfast, one other table, 3servers, 1bartender, not acknowledged by ANYONE. Didn't say to wait to be seated so we sat ourselves & waited patiently. Waitress walked by with food for the one other table..nothing was said no hi, no do you need menus, NOTHING. While all three servers stood behind the wall we sat there like idiots. After a good 15minutes we left and went elsewhere (The French Press was AMAZING btw). Just sad! So convenient for hotel guests menu selection looks great but service lacking. We own restaurants too and ALWAYS give the benefit of the doubt in this industry but in this case it really is best to...

Asked one of the girls in a uniform shirt if we needed to seat ourselves, she said yes, so we did. 10 mins went by (50% full restaurant at dinner time). I went to the bar/kitchen stand to ask if we ordered with her or when the waiter/waitress came to the table. She said to wait and order at the table. Another 15 mins went by. No one even acknowledged our table for drinks or appetizers. Ordered panera from our table, and went to pick up our order. Walked right out. Wonder how much business you miss out on that you don't even realize walks out the door? The breakfast food I picked up was amazing, was looking...

The atmosphere is great! The food was really good. But the service was really slow on Saturday afternoon. There weren't too many people in the actual restaurant, however there was a craft show happening across the hall which could have made the service slower. BUT mostly we weren't impressed with the server herself. Very first impression of her was that she didn't want to be there and almost like we were an inconvenience to her for being there. When she stopped at our table to check on us she barely stopped long enough to hear the answer. Just not the best...