So, I went to Taco Bell in Eden, NC, about 30 minutes ago. I pulled up through the drive-thru and had to kind of talk my way into ordering a taco supreme with no tomatoes. I must have had to repeat myself 8 or 9 times because the female just wasn't getting it. When it was my turn to pull up when I believe she had my order correct, she hadn't turned off her headset so I could still hear what she was saying. Which wasn't nice about me asking for no tomatoes. When I pulled up to the window, I explained that I was so sorry that I had to repeat myself continuously, merely asking for no tomatoes on my taco. This has happened to me, at least on the last three occasions. I asked for crunchy tacos. Supreme with no tomatoes as I did this time and got home only to find that there were extra tomatoes on them. So, I wanted to be certain that it was correct this time . Anyways I get to the window, and there are three people standing there. I mentioned that they should be careful to shut their headset off once they take the order because I heard someone talking bad about my order with no tomatoes. Two of them abruptly stood back from the window. A nasty older woman, Lisa, came up closer, so I asked her to please check to ensure their were no tomatoes. Well, that apparently hurt her feelings because she became ultra nasty. From now on, if I want tacos, I will be going elsewhere. This taco bell and their...
Read moreI placed an order on the Taco Bell mobile app and did not realize until after I went to pick up the order that I had placed it for the wrong location. I went into the Eden, NC location and had accidentally placed the order for the Martinsville, VA location on Church Street. No one at the Eden location offered to look up my order OR remake my order for me. I kept a watch on my bank account and even though I never showed up to the Church Street location to pick up my food, I was still charged as if I did. I understand that it was my fault that I placed the order at the wrong location but I shouldn't have been charged $11.78 when I didn't even get to eat at Taco Bell at all that day. I ended up leaving Taco Bell and going elsewhere to get lunch. I'm very disappointed that I was still charged. I was supposed to have a $10 credit added to my account but have yet to see...
Read moreRead moreHate to do this but my sister and i went back in recently and had a very bad experience with the managers that were working on 09-03-2020. my sisters order had barely no meat and when she asked for more they told her no - she could only get a refund or pay extra for more beef. there was not a scoop full of beef in her order, I wish we would have taken photos. Have to change my review! (10 Months ago)I go to the Eden Taco Bell a few times a month for lunch and I seem to always get good service- today I went and it happened to be raining - Donna (running the cash register was very friendly and gave my sister and I a plastic bag to put over my heads b/c she realized that we did not bring an umbrella - That's what I call Service !!!!- I wanted to mention Cathy as well she is always friendly as well and welcomes my sister and I...