Little Caesars Pizza — Restaurant in Edinburg

At 6:07 pm I called in an order of 2 Extramostbestest pepperoni pizzas last night. I was told they'd be ready in 15 minutes. I figured I'd give them a little time, since restaurants have been packed, and got there around 6:35 pm more or less. I had to wait in line, then when I was already next, a very rude and very unprofessional female employee tells me she had to give everyone else their order before even attending me. I tried explaining that I called my order in a little after six, but she didn't even bother to ask my name. After waiting for almost 30 minutes I asked for a manager. The manager comes up just to tell me that it isn't a regular day and that they have to fill a 130 pizza order before they can even get to mine. Not only was I told my order would be ready in 15 minutes, but the 130 pizza order was conveniently left out!!! I waited there for 45 minutes until I was finally attended to. Not only that, but they charged me full price and offered no apology or any type of discount for my order. I was sarcastically told to have a nice day. It took them over 1 hour to prepare 2 pizzas! Not to mention, I had another set of food in my vehicle and needless to say... It was all cold by the time I got home. Extremely bad and unprofessional service!!! Never again. Not this...

Asked for a Manager worker “Danny” charged me for something else when I asked for a classic pizza, didn’t say nothing about there not being any classics. Just charged my card and didn’t inform me he was charging me for something that wasn’t a classic. Re train that customer service. Called the store 15 times. No answer, when I showed up I asked the girl if their phone was working she said we don’t answer when we are busy. That’s BS. They’re just lazy and don’t wanna pick up the phone and see what’s going on. Horrible service. Don’t recommend this place.

Update : spoke with another manager Alexandra to confirm I was refunded since I never saw it reflect on my account. & she confirmed Daniel did not refund me after he stated he did. How horrible can this man be seriously. He shouldn’t be working there at all. Fire that guy, I’m calling HR because that is not...

First of all I was in line for 45 minutes. I ordered. HOT N READY because it’s on their menu on the drive thru. From the speaker to the window it was a 20 minute wait. The cashier charged me a extra most bestest (what I DID NOT order). I told him I didn’t order that and he said I had to wait another 8 minutes on top of what I had already waited. I explain to the cashier that I did not want that and he had the audacity to tell me they were the same pizzas. They’re not and I don’t work there. And it’s not even about the money. It’s the principle. Just a heads up... they will force an extra most bestest on you. Seems like they really need to extra cents to pay for rude employees. Even the manager passed by and saw me explaining and he didn’t even bother to see what was going on. Not...