Taco Bell — Restaurant in Edmond

When we pulled up to this taco bell there were two cars in front of us. We got to the speaker rather quickly. With one car in front of us we we're asked to wait. They give the car in front of us food and the car leaves. After sitting there for ten minutes my husband asks if they were there. The response was ya you need to hold on. My husband says something in response and she says you need to give me a minute. We have two calls on hold and 13 orders. Why should any of that effect my order? After another ten mins we order, but the total is really high. We asked the girl to repeat the order 5 times and her response was to tell us they raised their prices. If the prices really are as high as what we were charged I wont go back. My husband said i justwant to go i'll pay it. We wait 8 minutes then a different chick comes up amd says what did you order. We got all mixed up. So we give back the receipt. She says oh ya it's almost done. We wait another 5 mins and the first chick tells us theres no nacho cheese. We had a nacho bell grande. My husband asks me what to do. While we are discussing it The chick repeats we can make it with everything else just no nacho cheese so much that i say its not nachos without nacho cheese! She was talking over my husband. I tell them to switch it to doritos tacos combo. She asks if we want to just switch it out or do we want a refund. I said refund but my we'd been there so long that my husband said i'll eat the difference I just want to go. What kinda customer service is that! When she hands us the bag she says everything should be in there which was already concerning. We just left which we shouldn't have. My gordita was literally leaking all over the bag. Literally was inedible. ,My chipotle chicken melt wasn't grilled or rolled. They basically made it a soft taco. The missing items are one doritos nacho taco and the regular taco that goes with that combo, and a soft taco. The entire ordeal took close to 40 minutes. WITH NO ONE IN FRONT OF US!! The employees were nothing but rude. They were totally unapologetic, acted as if we were bothering them and being unreasonable. I'll drive 10 miles out of my way to never go...

My family and I just came in after church. We ordered quickly and then sat around for awhile (20minutes) giving a busy day inside and drive thru. When we received our order it wasn't the entire order due to being input incorrectly. After getting that corrected we had trouble figuring out who's food was what with the lack of labeling( nothing circled on wrappers or written) so we had to dig through opening each item(order for 7 combo meals) before we were able to eat. Place had food on floors and tables. No one had been around the counter the entire hr we were there. Condoments were almost completrly empty, drink station was a mess, floors were sticky and messy along with the mens restroom. If there was anything I didn't put its because my family doesn't like to complain but I kept getting this request from google maps to rate and so now after being asked 5 times and 5 days later here I am responding in hopes to not be asked to rate again. Taco bell is a huge...

I stopped by here twice in the last week on my way to OU medical to see my sister-in-law and the first time I got a box that came with tortilla chips and they had a horrible like chemical taste to them or like maybe their fryer oil was going rancid or something. I didn’t really care because I didn’t necessarily want the chips anyway so I just threw them out. Then almost an entire week later I went again and bought a Mexican pizza and the fried shell had that same horrible taste to it. I called the restaurant over and over again before somebody finally picked up after maybe the tenth time. He told me that oh yeah, they were due to change the oil in their fryer and didn’t seem like it was any big deal. I will definitely not be returning to this Taco Bell. It’s a beautiful newer looking building but horrible...