KFC — Restaurant in Effingham

Walking in, the first impressions weren't bad. Furniture and decor is a bit dated, but that's not a huge deal; everything was visibly clean. I had to wait a little longer to order than other similar restaurants (even though I was the only one in line), but once I ordered, my food was made promptly. My only other complaint with the ordering process was the employee who took my order didn't seem completely educated about current menu items, so I had to double check my meal number to make sure we were talking about the same thing. I came in 30 minutes after they opened, so my hot food was pretty good. It was hot and seemed to be fresh. However, the cookie that came with my meal was not hot, and was a bit hard (as if it had been made for a day or two). Getting my drink, the soda fountain labels appeared greasy and dirty, and just unappealing - this didn't seem to reflect the beverages themselves, as my drink tasted fine. Once I got my food and sat down, I realized I might have made a mistake by sitting in a booth. Most restaurant booths I sit in are moderately smooth/almost slick to facilitate ease of moving in and out of them. This booth, however, was texturally tacky, and was unpleasant to sit in. I felt my jeans had been made dirty, and I just kind of wanted to go change and wash my pants. The feel of the booths could have just been the result of aged plastic, but I don't really know. They were visibly clean. There was some visible grime on some of the chair and booth backs. I wouldn't suggest eating in at this location, but I suspect the drive thru would be just fine! The food is good overall, I just didn't like the eating experience inside.

Note: I totally get that KFC is just a fast food restaurant, but other KFC locations have set the bar for me I guess haha, and this location simply doesn't rise up to that standard I've come to...

This was the most horrible KFC I have ever been to In My life. We eat a different KFC's all over the United States and the service was 25 minutes and there was only one person in front of me the boy was making google eyes at the girl that was there with her mother and basically tripped over his tongue for the entire time and then couldn't process her order because she had a credit card but finally he wrote it out by hand and got it done. When they finally got to us they wouldn't accept our card because they wouldn't write it out by hand for us like they did for the people in front of us. They messed up the order and gave me extra crispy chicken and I did not want it I wanted regular and they close the doors as soon as we walk out so I couldn't do anything about it and it was not time to close KFC. I have never been so insulted in all my life at a restaurant. I sat in the parking lot eating the extra greasy chicken that they serve that tasted like it had been dunked in oil as we watch them take tray after tray of chicken from the buffet and...

Thursday, September 12, 2024. Ordered thru app 30 minutes before arrival and scheduled pickup accordingly so I would be on time. Pickup was 7:45pm. Went thru drive thru and went home with food. I ordered original recipe chicken but got extra crispy. Guess workers are too lazy to fix enough for orders and just throw whatever in the order. They can't say there wasn't enough time as I ordered 30 minutes in advance so there are no reasonable excuses. MAKE SURE YOU CHECK YOUR ORDER WHEN IT GETS HANDED TO YOU!!! Plus, gravy was runny like they are stirring in water to make last so they won't have to do their job and make more...get the same idea about the chicken. You got people who are too lazy to do their jobs. They need fired and people who want their jobs to replace them. No wonder you have a 3.8 rating....your lazy workers. This location has lost my business and putting this review out there to...