Little Caesars Pizza — Restaurant in El Cerrito

Disclosure: I've only eaten at ANY Little Caesar's once, on April 2, 2018. That date is important because it was the day (actually 90 minutes or while supplies last) that Little Caesar's gave away their $5 lunch special (4 pieces pepperoni + a 20 oz drink) for free across the US.

This goes back to their sponsorship of the 2018 March Madness NCAA basketball tournament, wherein the promised to give away a lot of lunches if any 16th seed team knocked a #1 seed out of the tournament.

Consequently, I can't compare this visit to ANY normal visit to ANY Little Caesars, I can only rate this singular visit in isolation.

Service? I can't tell you! The line went quickly as they simply handed the pizza to you immediately and invited you to choose your drink from the display on your way out. Since this isn't their normal mode of service, nothing I say here applies to any other day.

The pizza? What can I say? I expect that if you've eaten at one Little Caesar's, you know what to expect. And if you prefer "pizza" that is half an inch of crust - edge to edge - with no crunch topped by a bit of tomato sauce, cheese and pepperoni, then you might consider this to be better than average. Me? I prefer much thinner crusted pizzas with more cheese than was the Little Caesar's pizza, so I'd have given the pizza only 2 stars under other circumstances. I added the 3rd star because...

The Little Caesar's in El Cerritos. Has really bad customer service. The guy working there would tell customer, that their order would be ready in 10 to 15 minutes and customers would come 20 minutes after and he would tell them oh your is going to take 10 or 15 min more. I ask to talk to the manager because they told me the same thing and the manager said well don't you see....we are busy. So i said i totally understand your busy but don't have the cashier tell customer that their order will be ready in 10-15 min if is not true. Tell them is going to take 30 minutes like it took me to get my pizza. The only two people that i spoke to were acting like if they didn't want to be there. Honestly i understand there are tired but if you work customer service you gotta try your best to give your best and smile and greet customer like you should even if your tired. . They even messed up my order. But i guess i know better than to go there at the same time and days. Which was this Saturday 6/5/21 @ 7:45pm. Remember that if you decide to go there just be...

Worst customer service ever. I came into the store and asked for just ONE regular cheese pizza. I was told it would have been ready in 10 minutes. I came back into the store 10 minutes later and my pizza is was not ready. I decided to wait inside the store because I figured my pizza would have been ready any minute. Next thing thing you know a bunch of other people came into the store ordering pizzas. And I then realized people who came into the store after me where getting their orders. I decided to wait thinking I would have been called but I never was. I literally waited 45 minutes only to ask for my money back in the end. Will never EVER...