I found this location through google. Went to the market to look for sushi supplies. At first the lady was nice and helped me look for everything I needed. There are no prices anywhere so I’m thinking I will find out once I’m at the cash register. Well, at the cash register I couldn’t see any of the prices while being scanned. The total came out to $89. She was so quick to ask my husband for our credit card and she ran it so quickly that we didn’t have time to question anything. After scanning everything we told her we wanted to know how much each item cost. She got so angry at us so we said we will return some items. She didn’t know how to return items and had to call someone to help her. We tried to tell her that we didn’t want to return everything, only a few items. She had an attitude, didn’t want to hear us and decided to void everything still. I told my husband to just leave but he insisted to be patient with her and buy only 3 things from the groceries. We did and we left. We went across the street to Walmart and found the same exact items for half price. We returned to the market and asked to return two other items. She was so angry, said some very unprofessional things to us, pouted and accepted our return. The whole experience was very bizarre and weird. Their products are 3 times more than what they are selling for at markets. She told us they are a small business which we understand but selling one small sweet potato for almost $2 is insane to me. It’s a rip off and no one should be ripped off. Avocados, rice are extremely expensive. We will never return here again. The rudeness, attitude was very unprofessional, we felt unwanted...
Read moreFirst of all, I would like to take a minute to explain why customer service is horrible, #1 Most Asians are not friendly at all. It's their culture. #2 My step mother is Asian and she is not a nice woman, they were raised different than Americans and Mexicans. They don't adapt to new cultures. #3 Don't expect great customer service from Asians. They do things their own way, regardless of how you feel about it. #4 Do I agree that they should be yelling at other employees Infront of customers, No, but with that being said, again, they do things their own way and don't care what other people have to say about it. You simply just need to ignore them and stay friendly. #5. They will not give you your money back... No refunds. #6 Not all Asians eat Tofu. (Whoever said that all of them do is lying.) If it's meant to have meat in it, they put meat in it. Order something else that doesn't have meat like the cream cheese roll.. At the end of the day, they are just trying to make a buck just like everyone else. If you don't like their attitude, don't come here. Simply put. You have to be accustomed to their attitude to...
Read moreSushi is okay, although the customer service is horrendous, the cash register woman is always super rude and angry and screamed at the employees right in front of the customer (2 others besides me) and other employees YUCK! Not asking for the red carpet treatment, although at least treat your employees decent. We get sushi from here regularly and tip for take out.. even an occasional "thank you," from time to time would be nice, instead of treating like we are a big horrible, inconsiderate bother in their day. Everyone has mad faces and bad attitudes, probably because they are screamed at by that woman! If the customer is such a sorrow for them they should not be in business! Horrible customer service, sushie was decent, just Horrendous customer service. I was also over charged...there is literally nothing, except distance, that would distinguish from other sushi places. Guess I'm just going to start making my own with ingredients purchased elsewhere as this was the last time patronizing...
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