So I've been a customer of these guys since 2002 when they opened in the zaragoza location and couldn't be any more disappointed than today. Never really had major issues except this one time..... they decided to give me an empty pizza box in the middle of my pizzas. I order three pizzas and only got 2. Not sure if they did this on purpose or flat out a dumb mistake which I find incredible to believe since there was so many employees not doing anything when I walked in to pick up my pizza. When I got home my kids told me one of the boxes was empty, I called speedys and they just left me on hold when I let them know of the issue. I hung up and called again and another guy picked up the phone and left me on hold again for the manager. When I told the manager the issue, she sounded skeptical and asked for pictures. They made me feel as if I was lying. I sent pictures and she said they can give me credit so all i would have to do is go there and they would get me a pizza. I explained that I stopped by this location on my way home from work and I leave far away from this location. It took my irritation for them to agree for a mere refund. The fact that it cost these cheap skates 3 dollars to sell me a 7 dollar pizza made me realize they don't care nor appreciate their customers. The manager obviously doesn't understand the value of a customer. Each customer pays you an average of $30k in a lifetime. So guess what, after so many years I purchased from them they will not get any more of my business just because they wanted to save $3 on on their P&L and an fyi for the owners... i buy from these guys for all my employees pizza parties and work functions. Not no more. Not me, nor any of my family members. I will make sure no one we know or associate with buys from these guys. I run several businesses and this is not how you treat a customer when you drop the ball.