Lucky's Donuts — Restaurant in El Segundo

I’ve patronized this location since 1988. This afternoon I ordered two donuts and handed the female associate a $20.00. She gave me $11.00 and change. When I questioned her about the price of each donut she said she gave me $16.00 and change back and I emptied my pockets and wallet in front of her and said I’m sorry, you did not. She became argumentative with me and I simply gave the donuts back to her and this is not conducive to good business by not providing accurate change to your clientele. She then spoke harsh at me as I was leaving. Unfortunately this will be the last time I patronize this business. If the $5.00 she is trying to gain is with the loss of a client, then so be...

I was so disappointed by these donuts. My wife had a late night craving for some donuts. We headed over to the donut shop that's name starts with the letter R but there was a line into the street for both foot traffic and the drive thru. Instead, we searched for another 24 hour donut place and came across Lucky's. The apple fritter didn't have any apple in it and the outside wasn't crispy and the inside wasn't gooey. We also bought a blueberry jelly filled and I kid you not. It had maybe a couple of tablespoons of the jelly. That's it. Next time my wife has a craving for a late night donut I'm going to buy her a Zinger at 7/11 and skip the bad...

Not sure if it’s just bad customer service or trying to sell more donuts. Been a customer for about 2 years, the employee behind the counter got my order wrong since they installed plexi glass and she can’t hear, which is fine. I go to pay the $4.50 for the rest of my order and the employee said she can’t take card unless I spend more money to meet their minimum credit card allowable. If the employee got my order correct in the first place I wouldn’t need to run my card again. I don’t mind the mistake, or waiting, what bothers me is the employee trying to get me to buy more donuts to meet their minimum credit card vs just making her...