Crust Pizza — Restaurant in Elizabeth

This was my first time stopping by this restaurant, after having passed it for years on my daily commutes. I kept my order simple and just ordered some plain, cheese slices, nothing complicated. Service was great, I was helped immediately, as soon as I walked through the door. The dining area was a bit cozy, clean, and welcoming, but the loud, booming bass of the ongoing club next door, definitely stifles that. The pizza I ordered was ready in less than 5 minutes after paying for my order, which was great, because I was starving! I paid about $3 for each slice, maybe a bit more. The slices were agreeably sized, and took up a lot of space in the take out box. Upon first glance, the pizza looks fine. The sauce, the cheese, the bread, all looked fine, and appetizing aside from the crust being a bit too crumbly, crusty (but I didnt specify how I wanted the pizza toasted, so, I can’t blame them here). The pizza just tasted boring to me. It was a great size, but once you bit into it, I couldn’t taste the tomato sauce at all. It tasted like I was just eating cheesy bread with a smear of ketchup from some fries I had on a plate I was eating on. The taste was soo bland. At over $3 a slice, you would expect to either get a good slice of pizza, or just a large one. Here, it’ll just...

I enjoy the pizza from here and think it’s good, but their recent service is absolutely terrible and unacceptable. I called to order a few weeks ago as they had a promotion for a regular pizza and a soda for $10 dollars from 11 am- 4 pm. When I was ready to pay with my card they said “we’ll call to charge you later” and hung up. I was super confused since no place has ever done that before. It was 3:30 pm at this point. I called again at 3:45 pm because they never called me and I asked to pay. They put me on hold until 4 pm and said they had to charge me regular price for the order because it was already 4 when I had placed the order long before that. Today I called again at 3 pm and specifically asked for the same promotion and they told me they still had it so I ordered two of them. Same thing happened upon payment, they said they’d call me later and immediately hung up. I called again after 15 min and after I gave my payment information they said it would be $40 because they put in for a different promotion and I couldn’t do anything about it. Even though I told the guy knows very well I ordered the $10 promotion, he charged me for a completely different order. Very disappointing from them. Especially during these circumstances with us all...

I don't even know where to start.. I was beyond disrespected and disgusted when the driver calls me after waiting over one hour to get my food being told 45 min. He comes out of his car and tells me i am so sorry I delivered your food to the wrong house.... Telling me he was going to pick it up and bring it to me..... Wait what? you tell your customers I messed up but let me bring you food someone probably picked on touched or whatever they did. He brings me food that i swear It was definitely touched. I feel like they ate a lot of our fries as well. My sisters Philly was all squished. I did not even eat the food just thinking about what could of been done. I was in shock his real action should of been calling the restaurant and having them remake my dam order! NOT BRING ME COLD PROBABLY TOUCHED FOOD! I PAID 51 DOLLARS FOR FOOD THAT WAS PUT INTO SUPERMARKET BAGS! HOW DO I KNOW THOSE BAGS DID NOT HAVE RAW FOOD IN THERE!! I WAS SO PISSED BY THE WAY I NEVER GOT KETCHUP UTENSILS OR NOTHING WORSEEEEE EXPERIENCE EVER. THERE IS NOOOOO EXCUSE FOR THIS! I WISH I COULD GIVE YOU A...