feel Beauty Supply — Attraction in Elizabeth

I wish I can truly give this store zero star after my experience last night. First, I will say the Asian lady who has been there is a gentle soul. She always helped and provide KD me with discount with more of the pricey items. Now, that Asian man, her husband, I think, is something else in a bad way. I went in last night with my little daughter. I had a store credit from last summer. The previous review from the former employee is very true. After looking a while for some hair, I saw an employee who I greeted but didn’t bother to greet me back and kept following me. After losing her, I decided on the items I wanted and proceed to take a ladder. After placing the ladder, another employee ran out of no where to help. I went up to the cash register to purchase the items. I saw a friend. We greeted quickly and she left the store a minute later. I gave the Asian man my two items, which were exactly the same item. He scanned the items for $13.99 and quickly changed the price to $15.99. I, of course, objected. This man tried to be slicked not thinking I saw the original price that he scanned the items. I refused to pay. He then said you see the price for $15.99. I told him I also see the price for $14.99 and it also scanned for $13.99. He refused to sell me the items for the price it scanned. Next, he started yelling at me. I in turned, yelled back. This man started flinching his arm SEVERAL times at me as if he were really going to hit me. I of course defended myself. He took his cell phone out. I told him please to call the police. He put it back. I told him to ring it up again so that everyone could see it ran for $13.99. He refused of course. I asked for my cash back. He refused. Why would I want to keep the store credit and shop at a store where I been completely disrespected. Furthermore, you are raising your hands as a threat to a young lady with her young daughter. He next rang up the items and changed the price to $14.99 and told me he will sell it for that price. I told him no. I just want my money back. And again he refused. I came back today with my husband to see if the Asian lady could just give me back my money. I stayed outside while my husband went inside. She wasn’t there. We then went to the police. Because he never made contact with me, it’s not assault. The police I had another police meet me at the store for a peace resolution. The man just kept saying I yelled at him. He didn’t say anything about flinching at me nor changing the price. The police could not make me give him back the cash and told me to go to the courthouse on Monday and file a dispute. Warning: please, please look at the screen when they scan your items. This price gauge is completely wrong. You just lost a loyal customer. I rather pay more money somewhere else to be treated with honesty and complete respect. I am still in disbelief that I was completely disrespected and attacked in front of my daughter because I stood up for myself. I wish the camera taping is still there to show the truth. I just wish I never shop there I never shop there all these years. Take note, the former employee is...

My husband & I came in to purchase a couple of items today May 31, 2020.( Due to the cornavirus we know the circumstances) And we had an unpleasant experience. While we're getting the items we wanted and as we approached the register a young Puerto Rican woman that works there and let's you enter the store. Came up to my husband asking to see his pocket and we showed her , and claimed that she saw him put something in his pocket which was his phone and to realize it was nothing she just walked away without an explanation. As my husband and I looked with shock & anger to accuse us of stealing. If your going to accuse someone of stealing at least be Correct. We we're very upset 😞 and we actually liked this store and what it offers. but needs better customer service and someone who knows what...

On Christmas Day I went into store around 10:30 am to purchase coco butter , and got discriminated toward shame on this business, Korean guy approached me with remarks ! The Korean approach me saying you always come in my store to look around and never buy anything he needs to be removed from the Elizabeth store due to discrimination. I always go to the store he need to check the cámara I told him and I can also bring my bank card print outs to prove every time I purchase anything from the store. He should not make you feel uncomfortable when coming inside store to shop. I’m African American “black” this is a disgrace for a business to be racist like this ! It was the Korean manager who did...