Osthoff Lake Deck — Restaurant in Elkhart Lake

Horrible service and Food at the concession stand. Ordered boneless wings, came out cold and burnt and crusted! The sauce was drizzled on. I asked for a refund But they stated they cannot give me a refund and they said they would remake it. First we waited 30 minutes for food then I had it remade but it was never remade. A young man came out and asked me what I was waiting for and what needed to be done I said a refund would be nice. But what the heck? I already told him, refund or remake it. He went off and found some money after 5-7 mins he came back with $10 and gave it back to me. The boneless wings are more than $10! But I just took the money and left. Don’t waste your time going there for food because they have kids running the stand and the quality is horrible. It also took almost 45 minutes just to get our food which consist of pizza cheese curds a burger and chicken tortilla sandwich. Simple foods should not take that long.

I also saw the girl handling the food touch her hair then...

I typically love Lake Deck, but I am incredibly disappointed today. I had gone there with my friend, and she had ordered a single basket of chicken tenders. A single basket, not a single thing more. On the menu, it states that it will cost nine dollars plus a 15% service charge. However, for some reason, my friends account stated it cost her $20.39, which is outrageous. We went up to the concession counter to see if there was something they could do, but the apparently lost our receipt. Ridiculous. They even forgot about our order and it took almost an hour for her to get them. Very...

Went to see the band and have a few beers. There were no seats on the patio or at the bar. So being night and a little chillythere was maybe a total of 20 people on the beach with 100? vacant chairs we sat there. After sitting there for about an hour minding our own business with even less people on the beach we were told we can't be on the beach because we aren't guests of the place. Keep in mind there were 80? open chairs. Bad enough you banned dogs last year especially on the deck. At least we still have the Tiki Bar, Siebkins and Switch Gear that are resident and...