Taco Bell — Restaurant in Elkhorn

Hey so, I ordered in the store here for my fiancé and I, don’t get me wrong the food here, it’s amazing. I personally love Taco Bell but I have one issue. One of the current managers. She’s a problem. In what mind does she think it’s ok to flip customers off and be on the phone doing nothing? I can understand staff being on their phones but working, but a manager chilling on the phone with what sounds like a friend doing nothing? Meanwhile the other workers are doing the drive thru, working on food, and handling customers. What kind of lazy management does this place have? Disrespectful, not committed. I think her name was Holly, she’s a short plump woman, dark probably black hair. She wears glasses too. To be honest, just from glancing around and soaking up the environment she seems like she’s disrespectful to everyone who works with her, it’s not very customer friendly and enticing if the workers or other staff team clearly don’t like a manager for that managers behavior. It’s completely childish to behave in such a manner at work anyways. Honestly, if management is all like that, you probably expect the place to just close down sometime. The food was amazing, my experience with Holly was down right terrible and that’s my only reason to rate so low on this restaurant. Please get...

We stopped in tonight as we had a apt almost right next door. When we first walked in I slid on the floor and the person behind me almost fell. The floor was very slick and it was more then it was wet outside. Then the door slams hard behind us hard. Mind me this is a brand new store. Why is it in such disrepair? We tried to order via the kiosk but it kept saying pin card error. It directed us to the counter and the lady that helped us had to ask someone for help. Seems they are not set up for debit card and I was expected to know to push green to bypass the pin. Ok well my order is placed and I asked for my cups and we went to sit down. They call our order and we ordered 2 different types of grill cheese burritos. First off they made no effort to mark the packages so I know what was what. I had to rip them open to look at them and one clearly said no sour cream and low and behold it had sour cream in it. One of our tacos was ice cold as well. The staff I delt with was friendly enough but it takes more then the staff to make a good experience. I would avoid this store if at...

This place is a complete dumpster fire. I know they just opened a few weeks ago, but we went here for the first time tonight and we we will never go back. It’s DISGUSTING 🤮 inside. For it being NEW… it looks like it’s been open for years without cleaning. It was so COLD in there we decided to grab it and go. The nice kid working said the manager likes it cold and won’t let them touch the thermostat.

When we got home the disappointment continued. My two hard shell tacos barely had anything inside them, and they looked like someone smashed the shells to pieces after they wrapped them. The other tacos had raw shells with barely nothing in them. One only had two tomato pieces. The cinnamon twists were small and hard and could not chew them. My husband asked for no beans in his burritos and they had beans. My Fiesta Veggie Burrito only had rice in it with two tortilla strips.

What a complete waist of money. We ended up throwing most of it in the garbage and ate PB &J’s. Just save your money and go...