Pizza Hut — Restaurant in Emmitsburg

I placed an order online and it said it was estimated to deliver in 25 to 35 minutes. The tracker showed it was out for delivery, but after over half an hour I still had no pizza and it had been over an hour since I placed the order. When I called to find out the status, A girl name Ashley or Ashlin I think, answered and proceeded to tell me that my order had been deleted because they weren’t able to deliver right away due to a driver not being scheduled to come in until about an hour after I placed the order. She said that the person that deleted the order tried to call me, to which I said no one called me otherwise I wouldn’t be calling you guys. Obviously I was super annoyed and asked to speak to the manager to which she replied she was the manager. It was ridiculous how nonchalant she was, no apology or even really caring that they had inconvenienced a customer, now former customer. She said the only thing she could do would be give me a discount if I re-ordered. Yeah right, and then wait another 35 to 40 minutes with a screaming toddler ready for supper?! Not the first time I’ve had issues with this location, but it will...

I love eating at Pizza Hut they have great pizza I get to Hawaiian chicken pizza that is really really really good appreciate their kindness even when I call the order in and go pick it up they are very nice to me their business is great and if they get busy we can always set out in the car and wait for them to come out to the car with are food I would recommend anybody to go to the Pizza Hut they are exit people and your kind I give them more stars and then what is the one this page I do with their pizzas quite often usually on a Sunday a relaxing day while you sit around watching movies all day and pizza for supper I love the pizza's they fix my Pizza the way I wanted never had to take it back it was always fix right I give them a A+ when their service the people...

Employees high on drugs. Ordered $55 worth of food and selected curbside pickup, got to the restaurant and pressed the "im here" button. 20mins later still nothing. Tried calling the store 9 times to no response. Finally after 45 mins (would have left had they not already charged me) i get my food and the employee was high as a kite then proceeded to laugh at me for expressing my concern. Will NEVER go back ever again. Terrible service, all my food was over cooked not to mention i was stuck in my car sitting there for 45 mins with my 3yr old son crying the whole time. Save yourself the trouble and eat elsewhere no wonder this company...