Taco Bell — Restaurant in Encinitas

If you care about your health, DO NOT EAT HERE!

I have been waiting since Monday for Taco Bell corporate to call me to resolve a health and safety issue, and they have not called back.

Here's what happened: On Monday, July 27th, I went to this Taco Bell. I waited in the drive-thru lane for about 10 minutes, placed my order and paid, and was told to park in the parking lot and they would bring me my food.

So I did exactly that, I parked out front like I was asked. Then the car behind me parked in front of the door, then the car behind that parked behind them, and a bunch of others parked in the lot with us. There were at least 7 vehicles, two that were blocking the fire lane and eventually the drive-thru.

After another 10 or so minutes, a young guy came out with people's food, and brought my food to two other cars before bringing it to mine. Apparently he had been asking people to check if it was their order, because that's what he asked me. Most of my food was already opened up and touched by other people. I was in a rush, and headed home, and my wife noted that EVERYTHING had been opened.

We are in the midst of a pandemic folks, and I drove 20 minutes home already. We called the store, no joke, over 50 times and no one answered. It just kept ringing, and ringing, and eventually going to busy. This is the number they have listed on their webpage! We didn't eat a morsel of the food, because we have no idea who touched what. This is 100% unacceptable!

I've been trying to get my money back and alert Taco Bell corporate, but I have had no success. They were supposed to call me today, because that's the soonest they could schedule me, and I have not heard back from them at all. The last thing we need right now is a COVID breakout at a Taco Bell!

Please, for your health and safety, do...

This Taco Bell has been going downhill for the past few months. But I love their Burrito Supremes and their Mango soft drink. So I continue to go and give them a chance. Once the order clerk didn't know what a Mango drink was. She kept saying it was a soda, not a drink. I've always ordered it as a non carbonated Mango drink in the past, no problem. When I got to the pay window, she argued with me that the choices are Mango Freeze or Mango soda and that there's no Mango drink. Then she slammed the sliding glass window without a "thank you for coming" or a smile. Another time I went here, the soft drink machine wasn't working so no drinks were sold. A month ago, I was told they were having technical difficulties and were not serving at that time. They did apologize. Once I was told at the order kiosk, they don't have enough workers so they are not taking orders unless they are a small order. My order was 2 burrito Supremes and a Mango drink. They said they could do that for me. Who is...

I ordered potato soft tacos because i am vegetarian and i even repeated the order because the screen said something different but the guy said that the screen is broken so i figured it’s fine and then after i laid he didn’t ask if i wanted a receipt and i wanted one because i wanted to check if he got everything right because a lot of times they don’t but i decided not to ask because it’s not a big deal but when I get home i see that they gave me BEEF TACOS and i am so distraught right now because I was really craving potato tacos and now I don’t know what to do because i haven’t eaten any meat in years and eating it really upsets me but I don’t want to waste the food and I really don’t want to go back out and try and fix it and I tried calling and they won’t pick up. I’m not gonna stop eating here because I love taco bell but they’re always messing up my order and this time they really crossed the line. Guys I really wanted these tacos tonight and now i’m having both moral and...