It's Just Wings — Restaurant in Ensley

My food was supposed to be ready at 9:56, I got one 22 piece boneless wings combo meal and it took 40 minutes. My food was soggy because of the waiting for my other wings and my drink was so watered down. Waited curbside for half of that time and nobody came out to bring food or talk to any of us at all the whole time and when I finally went inside even though my order was supposed to be curbside, the to-go server was not even at the counter for at least 15 minutes to greet everyone waiting and was rude and short when she finally did. Terrible customer service. I’ve been a server for 3 years now and I get it, there’s usually an issue in the back the customer doesn’t see but the restaurant was slow except for the togo and the kitchen, servers and manager were all laughing, cracking jokes and standing around. Usually love Chili’s to-go but tonight was...

Both orders of 8 piece bone in wings with curly fries were under cooked. We ordered lemon pepper on both 8 piece meals, and literally one out of 8 wings had lemon pepper in both orders, and the others had nothing. Menu stated it was curly fries and 8 piece bone in meal but only 6 curly fries in each 8 piece meal. I don't mean 6 big curly fries either, literally the small pieces at the end of a bag.

The third 8 piece bone in with curly fries and honey Chipotle was the only meal out of all 3 that was cooked all the way through, had curly fries and honey Chipotle sauce as requested.

This lunch order of $53.06 was a waste of money, especially for quality...

I got my food delivered through door dash so I can’t really say much about the atmosphere , but I did get the boneless wings combo that you can pick from two flavors (I did garlic Parmesan and honey sriracha) they were so good . They didn’t take to long to make and drop off (about 25-30min) I’d...