McDonald's — Restaurant in Escondido

So, thought I left my bank card in the drive thru at this location Friday night. Realized it Sat afternoon. Called just before 2pm to see if I did as it is not close to my home. The first time someone answered and hung up on me after me saying hello. I called right back and the person said hello. I asked if this was the McDonalds at Del Lago and Via Rancho Pkwy. She said yes. I said, I think I may have left my bank card in drive thru the night before and asked if she could check. She said no. And said I needed to come look for it. I was taken back and then said, oh no, I used it in drive thru and think I left it in the lil machine. I didn't drop it any where, I never left my car. I then said so can you please check. She again said no. I said are you serious, can I talk to the manager please. She again said no and then hung up on me. So I drove out of my way there today to see if they had it. Asked for manager straight away. Told her of incident, showed her the number I called on my phone and the time frame. She went and checked there phone record to verify my call, apologized and said they will check the cameras to see whom it was. Apperantly, employees arnt even supposed to answer the phone. So, originally I would have given none to 1 star, but the managers response bumped it up a tad. Still was very irritating and...

The woooooorst McDonald's ever. Slow does not even sum up this place. I had to repeat myself more than 3 times. The order person sound like a little 5 yr old playing around. The raggedy place of a restaurant is by a freeway . Gave my order and told them I was allergic to onions. What did they put on the screen. Every syllable except for the ones I had to yell out 3 times. After still waiting 3 cars behind no movement. I was like God? He said hmmmm! Are you trying to tell me something? He said," Look around what do you think? After I felt like this doesn't sit well with me. It could probably get worse.. plus the Cheeseburger was $3.00 and small fries $2.79. I was like you know what God, you may be right.. With my cash in my hand and calmness. (Oh no food was injured in this incident. It was left dried overcook, no extra ketchup, and not wasted on thrown away. )To many red flags and not the same service the Red wig (Ronald McDonald) promised us. One thing for sure there are clowns operating this dusty place. Should have known better when there was no long lines and the smell of French fries in the air. 1st time and LAST time ever going. Matter of fact they may have completely resolved me of ever having bubbles guts. Lol cheers to healthy eating 🤪 and hopefully a Health Department...

Consistently the WORST Customer Service Nationwide!

Whatever you do - DO NOT COME TO THIS LOCATION if you are in a hurry OR Have a Grill Order you expect to be correct.

This Review is NOT based on ONE Experience - This McDonald's happens to be the closest to my home and close to the freeway corridor, I have actually parked and walked into the McDonald's INSIDE the Mall just to Avoid This Place!!

I NEVER use the drive-thru for Two Reasons, First - You have a very good chance of enjoying your next Birthday or Major Holiday in it. Second - I have a food allergy I take responsibility for myself ... Going inside increases the possibility they'll get it right, but no guarantees.

I usually order Two of Whatever, Two Burgers, Two Egg McMuffins ** With the EXACT same Grill Orders. THREE times now I've checked the top "whatever" and if it's correct - I'm outta there, time is precious, but Three times ONE is correct, the other is NOT (yet both have the grill order label attached) - That's a great discovery after taking a bite at 70mph in the HOV Lanes!

I've never heard of a McDonald's closing due to lack of business or poor customer service but if there was ever to be one - it would have to be...