Daily Bagel — Restaurant in Eugene

AVOID

TRY ANY OTHER BAGEL PLACE IN TOWN. THEY’RE ALL GREAT.

Edit:

This was not posted under the wrong business as suggested by the manager, but my experience was a few of years ago. I chose to not post a review until now because I had a couple friend share a similar experience they had with the Daily Bagel more recently. As I said in my original review I had been to the Daily Bagel many times before, I’m not getting the Daily Bagel mixed up with any of the other amazing bagel places in the area, but guess management at the Daily Bagel would rather deny there had been consistent poor service at the Daily Bagel for years than address the problem. There is a reason they are the lowest rated bagel shop in town.

My original review:

I’ve had multiple bad experiences. I’ve been charged the wrong amount a few/most times, and never bothered to say anything. However the reason I will never be returning is the time I had the guy at the counter mix up my order with another persons. I was given a cream cheese and loxs bagel, when I ordered a vegetarian friendly dish. I found out by biting into my bagel.

I had to drive back and ask for them to remake my bagel. The guy at the counter didn’t even acknowledge me, he just walked to the other guy, who got really angry and sloppily remain my food.

There wasn’t any apology, I wasn’t even acknowledged, much less was it acknowledged that they were the ones that put me out. I was just handed my garbage looking rushed bagel, and...

This was my first time there and it will probably be my last, which is a shame as it's within walking distance from my work :P The food: The food is excellent! my bagel sandwich was toasted to perfection with the heavenliest of ingredients used. It was pure bliss in my mouth.

The service: The service was crappy. I showed up at about 2:45pm, and they close at 4pm. It looked like they were already getting ready to close up and were annoyed with me wanting a sandwich. I (and another customer) stood at the counter while an employee swept the floor. I assumed that someone else would be out to help us....nope. When the employee decided she was at a stopping point of sweeping (which felt like a good 1-2 minutes after we were standing at the counter) she walked over and took my order. I paid with my debit card and when I didn't write in a tip she gave me this look like "are you kidding me?" Whatever, I'll get over it. I wait for my sandwich and it just gets tossed up on the glass counter when it's finished....no "here's your sandwich" or "thank, have a nice day." I walk up, grab it and look her right in the eyes and say "Thank you" and I don't even get a reply. She just looks away and starts making the other sandwich.

Like I said, it's a shame. It would have made a great daily lunch place and the food was amazing. But I'm just simply fed up with spending my hard earned money at places that treat...

They are more 'bagel shaped bread' than bagels, as noted on another review and I have to agree.

They randomly add ingredients to your order that are not on their menu. You can't order something without onions because they will just put them on it anyway. Don't like tomatoes? They add those as well. I like tomatoes, but not on what I ordered... And I don't like onions. I actually selected something on your menu specifically because it did NOT have onions on it and then they were there.

Also, for some reason they buttered my bagel so it was unable to have cream cheese or anything on it without it sliding all over the place and making a huge mess. Their cream cheese seems like watered down, so to speak, because it's very loose. Maybe I couldn't really judge it because it kept slipping and sliding all over the place. Also the entire sandwich just tasted like onions that I didn't order.

I would gladly change my review if they would start following their own menu. I would also suggest they watch some videos about bagel preparation because, although I'm no expert, it sure seems like they're doing it wrong. I never used to have issues here. I'm going to forego coming here for...