Jasper's Deli-Sheldon — Restaurant in Eugene

If I could post zero stars, I definitely would. Let me tell you why. I walked in the door and asked the man behind the counter for a glass of water. (I had just left the home of my last client of the day and wanted to cool off from the 90° heat I had been working in all day) and wanted to sit down and play a little video poker. I again asked him if i could get some water and was asked if I was going to be playing. I assured him that I was and asked him for some water a third time as I was looking for the ATM, at which time I was told I would not be receiving any water until I was sitting at a machine actively playing. I asked him if he was serious and he most assuredly said he was. I then attempted to make my way closer to the ATM, only to have him stand in front of it blocking me from using it. I was then told I would no longer be allowed to return and that I had to leave the establishment immediately, effectively being 86'ed for asking for a glass of water. To the owner of this establishment, i implore you to review the security footage from aprox. 5:20pm on Friday the 20th of june and see how I was treated and interacted with by this stellar employee. As a business owner myself, I can say that I would never allow this kind of interaction with ANYONE, especially not a paying customer. Very disappointed in...

We used to go into this store all the time. But since Jackie Burkel left, the customer service has fallen off considerably. There is one clerk in the evening, her name is Jan, and she is wonderful. That being said, the other woman who works evenings is rude, does not give ANY customer service, and always seems to have quite unsavory characters hanging out in the deli. We have talked to several people in the area who used to go there all the time. It was like a party and we would all meet up and gamble and chat. None of those people go there at all any longer and all say the same thing. The star of that store was Jackie Burkel. Since she left to go to the Delta store, and then was fired, Jasper's has lost all of our business. We won't be frequenting any of the deli's any longer. We have found a great new place close by and the employees are fabulous and the customers are very happy. You people used to run quality stores, but they have gone down hill so far, that we...

I'm unsure of the very friendly gentleman's name who works here (tats, earrings both ears, slim, red hair...I over heard him converse that he used to work at the one near Seneca??) but he made the environment welcoming and friendly. I work customer service many years and I aspire to be that friendly. He was very attentive making sure everybody was taken care of and made sure each machine was clean between each guest. Even when all the machines were taken, he told people coming in that they were full, but with a very pleasant and friendly tone. The people seemed to be regulars and he knew who they were. This guy will def make me want to come back whenever I'm in town....