I had my daughters baby shower here. I will never have another event here. I had given them a number of 35 guests, which is required 3 weeks prior. Unfortunately, several were ill, one had a pet pass away that morning, others had to work out of town, I ended up with 23 people. I still had to pay for 35 people, was told I couldn't have the food for the number of people that couldn't attend, was told that amount goes towards the "room rent" egen though they say there are no "hidden costs", well thats one!!. A count of 12 people at $24 a head, $288 bonus for them, plus the 20% gratuity, which was over calculated at $185, plus the service sucked!! I definitely do not recommend this place for an event!!
My guests were not offered beverages, only the water that was on the table. The only reason we got coffee was because someone asked the waitress after they tracked them down.
I was told to book on a Sunday because you wouldn't be rushed out the door. Guess what? We were rushed out the door!! We were out 30 minutes before we had to be out and all of a sudden, the entire staff were in the room cleaning up the tables, moved people's purses, and started resetting the tables before we were finished with our allotted time. Hence, they got $288 extra from me for the "room rent" and still pushed us out the door!!
My daughter asked for a piece of cake, the gentleman, named Taylor, said he cut one piece for everyone, she said I did not get a piece, he said someone must have been greedy, he didn't want to cut her a piece, but she said you will cut it and plate it for me and he finally did.
Taylor is a very rude person!! Not customer friendly at all!!
Service was horrible!! We had to consistently find the waitress whom was just standing around doing nothing and not paying any attention to our event.
Never,...
Read morewe were a party of 9 made a reservation when we get there or waiter taylor comes and we ask me for 2 different checks he tells us that he doesn’t have time to do that that we are going to have to figure it out ourselves okay cool so then they bring one basket of bread for our 2 tables there wasn’t even enough for us all to have 1 piece and one cup of dipping sauce so now we’re passing the sauce around for us to dip we ask the waiter if he can bring 2 baskets of bread he says yes and never comes back they were busy so don’t get me wrong it took super long over 45 minutes for us to receive our food and mind you he brought the kids food out last most places brings the kids first it was only chicken tenders and fries so it definitely should’ve been one of the first things out so when the food comes out (pasta dishes) we ask him for the bread again he then tells us that he has to check and see if there is enough bread for us and again never comes back the water lady came very frequent and then brought us 1 basket of bread he never came to ask us if we needed anything we were all done eating so i asked the water lady for boxes and then we still had to wait about another 20 minutes just for our check because HE NEVER CAME TO CHECK ON US ! i will not be returning we spent a lot of money and usually when you eat at a nice restaurant you get good service olive garden has better...
Read moreI want to start by saying we love Allora. Everyone who works there, from top to bottom is excellent. We’ve had them cater more than one party for us and we plan to again. However, since their primary location moved to Main St things aren’t what they used to be. While the facility is lovely, great for gatherings, it’s lost the romantic/cozy charm of the other location. Without anything to damper the sound, it gets very loud. After a difficult work day, we were looking forward to our favorite restaurant and checking out the new location. While the staff was, again, stellar - we were disappointed in the new, much more limited, menu. While they did keep our favorite salad, caesar with brussels sprouts, the quality wasn’t what it was at the other location. It was good, but it was more a caesar with a few brussels sprout leaves, not worth the up charge anymore. All of our favorite pasta dishes are gone from the regular menu (rigatoni primo where art thou), and have been replaced with hamburgers?! We will be back again, hopefully to their original menu, but I can’t help but mourn the loss of our Italian restaurant. In summation: 1 - we love this place and the staff is amazing 2 - PLEASE bring back your original menu 3 - the noise…..oy 4 - burgers??? 5 - pretty please bring back the original menu….at least the...
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